Introducing a Dutch guideline on using the Observational Method

In the Netherlands research has been performed on the Observational Method, aiming at a wider use of the method in the design of underground and infrastructural construction works. This paper summarizes the guideline that was output of the research, providing a clear definition, an overview of obstacles and pre-conditions, practical...

Interior design of the new VDL Futura travel coach

This report contains the process and relevant outcomes of the graduationproject “Interior design of the new VDL Futura travel coach”. Generally,this report is divided into four phases: an analysis phase, an ideation &concepting phase, an iteration phase and an embodiment phase.During the analysis phase, both a passenger experience and...

Ford Service Innovation: Appropriately growing towards designing services

<b>Introduction: </b>The context of mobility is changing rapidly and new mobility solutions are gaining momentum. Ford is expanding towards an auto and a mobility company and experiments with offering mobility solutions. These experiments should help Ford in discovering emerging opportunities. Traditional product development is not suitable for...