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Desmet, P.M.A. (author), Pohlmeyer, A.E. (author), Yoon, J. (author)
To design for happiness sounds like a grand undertaking. Some might even say an overly ambitious one – but we disagree. We believe that explicitly focusing on customer happiness is an indispensable part of user-centred design and, ultimately, a reliable predictor of a design’s success.<br/><br/>As design researchers at the Delft Institute of...
other 2017
Marques Ribeiro Da Silva Cas, M. (author), Mugge, R. (author), Desmet, P.M.A. (author)
Because products are often discarded while still fully functioning, it may be possible to support durability with design that stimulates a more enduring product-owner relationship. This paper is based on the proposition that one promising approach to support such prolonged relevance is by developing products with a higher predisposition for the...
conference paper 2015