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Wallner, T.S. (author), Magnier, L.B.M. (author), Mugge, R. (author)
This research explores a new pathway to improve consumer acceptance of refurbished products that is inspired by the positive evocations of other used products, such as antique products. Currently, the<br/>prior use and age of refurbished products make them a less desirable option because they are perceived to be of lower quality, to have a...
conference paper 2019
document
Mugge, R. (author), Person, Oscar (author), Hultink, H.J. (author)
Refurbishment – the process of collecting used products, assessing their condition, and replacing and/or upgrading parts in order to resell them to other consumers – is increasingly seen as both economically and environmentally advantageous. The present research investigates in an experimental study and with qualitative post-hoc interviews how...
conference paper 2017
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Mugge, R. (author), Safari, I. (author), Balkenende, R. (author)
Refurbishment is the process of collecting used products, assessing their condition, and replacing and/or upgrading parts in order to resell them to other consumers. Although refurbishment is increasingly seen as both economically and environmentally advantageous, it remains questionable whether consumers will accept refurbishment as a viable...
conference paper 2017