A Storytelling Methodology to Facilitate User-Centered Co-Ideation between Scientists and Designers

Successful implementation of sustainable innovation requires strong collaborative ecosys-tems. In particular, collaboration between scientific and people-centered expertise (e.g., designers) is essential to bring technical innovation through contextualized, meaningful and attractive experiences. However, in practice, these types of expertise...

The Impact of Co-Creation on the Design of Circular Product-Service Systems: Learnings from a Case Study with Washing Machines

Designers play an important role in service transformation and the development of product-service systems by applying co-creation methods. This paper presents a case of how we applied co-creation in practice and the impact this has had on developing a circular product-service system. It details the method used in the co-creation process and...

The challenges faced in the reverse logistics of automotive cores: lessons from co-creation with stakeholders.

This paper presents the results of two co-creation sessions with stakeholders in the automotive aftermarket. The sessions were instigated as part of the EU project ReCiPSS to develop a new service to simplify the reverse logistics of automotive cores purposed for remanufacturing. Remanufacturing car parts is a longstanding practice within the...

Co-creating circular product-service systems for long-lasting washing machines

This paper presents the result of a co-creation and context mapping study amongst seventeen washing machines users. The users had widely varying experiences with products offered through alternative ownership models, including three who were active users of a washing machine with pay-per-use or monthly subscription model. Through the co-creation...

Personalisation for Scarabee's Experience Center

The goal of this project is to design a tool that supports the business developers to explain how a signature solution adds value to the airport and how it is created. To be able to design this tool more information is needed about what a signature solutions is and why it is important. Also more context is needed about when and where this tool...