An instance-based learning approach for evaluating the perception of ride-hailing waiting time variability

Understanding user's perception of service variability is essential to discern their overall perception of any type of (transport) service. We study the perception of waiting time variability for ride-hailing services. We carried out a stated preference survey in August 2021, yielding 936 valid responses. The respondents were faced with...

Ride acceptance behaviour of ride-sourcing drivers

The performance of ride-sourcing services such as Uber and Lyft is determined by the collective choices of individual drivers who are not only chauffeurs but private fleet providers. In such a context, ride-sourcing drivers are free to decide whether to accept or decline ride requests assigned by the ride-hailing platform. Drivers’ ride...

The shareability potential of ride-pooling under alternative spatial demand patterns

In In this study, we set out to explore how various spatial patterns of travel demand drive the effectiveness of ride-pooling services. To do so, we generate a broad range of synthetic, yet plausible demand patterns. We experiment with the number of attraction centres, the dispersion of destinations around these centres, and the trip length...

Potential of on-demand services for urban travel

On-demand mobility services are promising to revolutionise urban travel, but preliminary studies are showing they may actually increase total vehicle miles travelled, worsening road congestion in cities. In this study, we assess the demand for on-demand mobility services in urban areas, using a stated preference survey, to understand the...

Exact matching of attractive shared rides (ExMAS) for system-wide strategic evaluations

The premise of ride-sharing is that service providers can offer a discount, so that travellers are compensated for prolonged travel times and induced discomfort, while still increasing their revenues. While recently proposed real-time solutions support online operations, algorithms to perform strategic system-wide evaluations are crucially...