Researcher introspection for experience-driven design research

We challenge the unquestioning pursuit of the appearance of objectivity and ingrained designer-user dualism in human-centred design research and propose a<br/>resurrection of introspection as a valid approach to investigating subjective experiences. Through comparing epistemic perspectives and reviewing the<br/>histories of introspection in...

Feel the art: Creating museum involvement by tapping universal human concerns

This paper reports an experience-driven design project that was commissioned by the Amsterdam Rijksmuseum. The aim was to cause a shift in the relationship between visitors and the art collection from one that is experienced as ‘distant’ to one that is experienced as ‘committed’. In five steps, an online application was conceptualised, developed...