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Moilanen, Joonas (author), van Berkel, Niels (author), Visuri, Aku (author), Gadiraju, Ujwal (author), van der Maden, W.L.A. (author), Hosio, Simo (author)Good mental health is imperative for one’s wellbeing. While clinical mental disorder treatments exist, self-care is an essential aspect of mental health. This paper explores the use and perceived trust of conversational agents, chatbots, in the context of crowdsourced self-care through a between-subjects study (N = 80). One group used a...journal article 2023
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- Yang, J. (author), Bozzon, A. (author), Gadiraju, Ujwal (author), Lease, Matthew (author) contribution to periodical 2023
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Jung, J. (author), Murray-Rust, D.S. (author), Gadiraju, Ujwal (author), Bozzon, A. (author)When creating conversational agents, designers have to make decisions about the way the agents present themselves. In this position paper, we identify and synthesize ethical dilemmas that conversational interface designers and researchers face around gender of conversational agents. First, we identify three layers that cause tension in designing...conference paper 2023
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Sharifi Noorian, S. (author), Qiu, S. (author), Sayin, Burcu (author), Balayn, A.M.A. (author), Gadiraju, Ujwal (author), Yang, J. (author), Bozzon, A. (author)High-quality data plays a vital role in developing reliable image classification models. Despite that, what makes an image difficult to classify remains an unstudied topic. This paper provides a first-of-its-kind, model-agnostic characterization of image atypicality based on human understanding. We consider the setting of image classification...conference paper 2023
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Nouri, Zahra (author), Prakash, Nikhil (author), Gadiraju, Ujwal (author), Wachsmuth, Henning (author)Quality control is an, if not the, essential challenge in crowdsourcing. Unsatisfactory responses from crowd workers have been found to particularly result from ambiguous and incomplete task descriptions, often from inexperienced task requesters. However, creating clear task descriptions with sufficient information is a complex process for...conference paper 2023
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Gadiraju, Ujwal (author), Abbas, T. (author), Allen, G.M. (author)Conversational User Interfaces (CUIs) have been argued to have advantages over traditional GUIs due to having a more human-like interaction. The growing popularity of conversational agents has enabled humans to interact with machines more naturally. There is an increasing familiarity among people with conversational interactions mediated by...conference paper 2023
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Allen, G.M. (author), Hu, Andrea (author), Gadiraju, Ujwal (author)Crowdsourcing is a valuable tool to gather human input which enables the development of reliable artificial intelligence systems. Microtask platforms like Prolific and Amazon's Mechanical Turk have flourished by creating environments where crowd workers can provide such human input in a diverse and representative manner. Such marketplaces...conference paper 2023
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Samiotis, I.P. (author), Qiu, S. (author), Lofi, C. (author), Yang, J. (author), Gadiraju, Ujwal (author), Bozzon, A. (author)Music content annotation campaigns are common on paid crowdsourcing platforms. Crowd workers are expected to annotate complex music artifacts, a task often demanding specialized skills and expertise, thus selecting the right participants is crucial for campaign success. However, there is a general lack of deeper understanding of the distribution...journal article 2022
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Gupta, A. (author), Basu, D. (author), Ghantasala, Ramya (author), Qiu, S. (author), Gadiraju, Ujwal (author)Trust is an important component of human-AI relationships and plays a major role in shaping the reliance of users on online algorithmic decision support systems. With recent advances in natural language processing, text and voice-based conversational interfaces have provided users with new ways of interacting with such systems. Despite the...conference paper 2022
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Erlei, Alexander (author), Das, Richeek (author), Meub, Lukas (author), Anand, A. (author), Gadiraju, Ujwal (author)As algorithms are increasingly augmenting and substituting human decision-making, understanding how the introduction of computational agents changes the fundamentals of human behavior becomes vital. This pertains to not only users, but also those parties who face the consequences of an algorithmic decision. In a controlled experiment with 480...conference paper 2022
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- Helic, Denis (author), Gadiraju, Ujwal (author), Tkalcic, Marko (author) contribution to periodical 2022
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Balayn, A.M.A. (author), He, G. (author), Hu, Andrea (author), Yang, J. (author), Gadiraju, Ujwal (author)Access to commonsense knowledge is receiving renewed interest for developing neuro-symbolic AI systems, or debugging deep learning models. Little is currently understood about the types of knowledge that can be gathered using existing knowledge elicitation methods. Moreover, these methods fall short of meeting the evolving requirements of...conference paper 2022
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Sharifi Noorian, S. (author), Qiu, S. (author), Gadiraju, Ujwal (author), Yang, J. (author), Bozzon, A. (author)Unknown unknowns represent a major challenge in reliable image recognition. Existing methods mainly focus on unknown unknowns identification, leveraging human intelligence to gather images that are potentially difficult for the machine. To drive a deeper understanding of unknown unknowns and more effective identification and treatment, this...conference paper 2022
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Robbemond, Vincent (author), Inel, Oana (author), Gadiraju, Ujwal (author)Advances in artificial intelligence and machine learning have led to a steep rise in the adoption of AI to augment or support human decision-making across domains. There has been an increasing body of work addressing the benefits of model interpretability and explanations to help end-users or other stakeholders decipher the inner workings of...conference paper 2022
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Salimzadeh, S. (author), Gadiraju, Ujwal (author), Hauff, C. (author), van Deursen, A. (author)Natural Language Interfaces to Databases (NLIDB), also known as Text-to-SQL models, enable users with different levels of knowledge in Structured Query Language (SQL) to access relational databases without any programming effort. By translating natural languages into SQL query, not only do NLIDBs minimize the burden of memorizing the schema...conference paper 2022
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Jung, Ji Youn (author), Qiu, S. (author), Bozzon, A. (author), Gadiraju, Ujwal (author)Conversational agents are being widely adopted across several domains to serve a variety of purposes ranging from providing intelligent assistance to companionship. Recent literature has shown that users develop intuitive folk theories and a metaphorical understanding of conversational agents (CAs) due to the lack of a mental model of the...conference paper 2022
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Draws, T.A. (author), Tintarev, N. (author), Gadiraju, Ujwal (author), Bozzon, A. (author), Timmermans, Benjamin (author)The way pages are ranked in search results influences whether the users of search engines are exposed to more homogeneous, or rather to more diverse viewpoints. However, this viewpoint diversity is not trivial to assess. In this paper we use existing and novel ranking fairness metrics to evaluate viewpoint diversity in search result rankings. We...conference paper 2021
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Qiu, S. (author), Gadiraju, Ujwal (author), Birk, Max V. (author), Bozzon, A. (author)The future of crowd work has been identified to depend on worker satisfaction, but we lack a thorough understanding of how worker satisfaction can be increased in microtask crowdsourcing. Prior work has shown that one solution is to build tasks that are engaging. To facilitate engagement, two methods that have received attention in recent HCI...journal article 2021
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Edixhoven, Tom (author), Qiu, S. (author), Kuiper, Lucie (author), Dikken, Olivier (author), Smitskamp, Gwennan (author), Gadiraju, Ujwal (author)In popular crowdsourcing marketplaces like Amazon Mechanical Turk, crowd workers complete tasks posted by requesters in return for monetary rewards. Task requesters are solely responsible for deciding whether to accept or reject submitted work. Rejecting work can directly affect the monetary reward of corresponding workers, and indirectly...conference paper 2021
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Xu, Luyan (author), Zhuang, Mengdie (author), Gadiraju, Ujwal (author)Understanding the influence of users' opinions on their search behavior together with their inherent biases in web search has garnered widespread interest in recent times. This is largely due to the implications of promoting critical thinking, explaining phenomena such as political polarization, or the manifestation of echo chambers. It is...conference paper 2021