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Ofe, H.A. (author), de Reuver, G.A. (author), Janssen, M.F.W.H.A. (author), Nederstigt, Bouke (author)Managers increasingly seek ways to explore insights from data for business improvements and innovation. Data Analytics (DA) platforms hold promise for businesses, especially small businesses that cannot afford tailor-made proprietary analytics services. DA platforms offer generic analytics features to a pool of businesses, saving costs and...conference paper 2023
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Kuk, George (author), Faik, Isam (author), Janssen, M.F.W.H.A. (author)Emerging technologies are both a cause of many grand societal challenges (GSCs) facing twenty-first-century societies and an integral part of some of their most promising solutions. As an element of the GSCs, technology becomes intertwined with several interrelated issues that constitute the GSCs. This calls for approaches to Technology...review 2023
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Dwivedi, Yogesh K. (author), Kshetri, Nir (author), Hughes, Laurie (author), Balakrishnan, Janarthanan (author), Buhalis, Dimitrios (author), Dennehy, Denis (author), Dubey, Rameshwar (author), Janssen, M.F.W.H.A. (author)Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the potential for both positive and negative...journal article 2023
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Alexopoulos, Charalampos (author), Saxena, Stuti (author), Janssen, M.F.W.H.A. (author), Rizun, Nina (author)Purpose: It has been underscored in the extant literature that open government data (OGD) has not percolated across the length and breadth of any country, let alone the awareness of the OGD among the stakeholders themselves. In this vein, this study aims to underline the reasons as to why OGD promotion merits consideration apart from underlining...journal article 2023
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Katare, D. (author), Kourtellis, Nicolas (author), Park, Souneil (author), Perino, Diego (author), Janssen, M.F.W.H.A. (author), Ding, Aaron Yi (author)A machine learning model can often produce biased outputs for a familiar group or similar sets of classes during inference over an unknown dataset. The generalization of neural networks have been studied to resolve biases, which has also shown improvement in accuracy and performance metrics, such as precision and recall, and refining the dataset...conference paper 2023
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Shaharudin, Ashraf (author), van Loenen, B. (author), Janssen, M.F.W.H.A. (author)Open data has many potential benefits including stimulating innovation, enhancing accountability and transparency, and improving the reproducibility and dissemination of research (Janssen et al., 2012; Uhlir and Schröder, 2007; Zhu et al., 2019). However, there are various shortcomings in the current open data initiatives such as the mismatch...abstract 2023
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Understanding civil servants' intentions to open data: factors influencing behavior to disclose dataKleiman, F. (author), Jansen, S.J.T. (author), Meijer, Sebastiaan (author), Janssen, M.F.W.H.A. (author)Purpose: The opening of government data is high on the policy agenda of governments worldwide. However, data release faces barriers due to limited support of civil servants, whereas the literature neglects civil servants' role in opening data. This paper aims at understanding why civil servants can be reluctant to support the disclosure of data....journal article 2023
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Anthopoulos, Leonidas (author), Janssen, M.F.W.H.A. (author), Weerakkody, Vishanth (author)This is the 9th edition of the workshop series labeled "AW4City - Web Applications and Smart Cities", which started back in Florence in 2015 and kept on taking place every year in conjunction with the WWW conference series. Last year the workshop was held virtually in Lyon, France. The workshop series aims to investigate the Web and Web...conference paper 2023
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Paulus, D. (author), de Vries, G. (author), Janssen, M.F.W.H.A. (author), Van de Walle, Bartel (author)The complex and uncertain environment of the humanitarian response to crises can lead to data bias, which can affect decision-making. Evidence of data bias in crisis information management (CIM) remains scattered despite its potentially significant impact on crisis response. To understand what biases emerge in complex crises and how they affect...journal article 2023
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- Sharma, Sujeet K. (author), Janssen, M.F.W.H.A. (author), Bunker, Deborah (author), Dominguez-Péry, Carine (author), Singh, Jang Bahadur (author), Dwivedi, Yogesh K. (author), Misra, Santosh K. (author) contribution to periodical 2023
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Paulus, D. (author), de Vries, G. (author), Janssen, M.F.W.H.A. (author), Van de Walle, Bartel (author)A crisis requires the affected population, governments or non-profit organizations, as well as crisis experts, to make urgent and sometimes life-critical decisions. With the urgency and uncertainty they create, crises are particularly amenable to inducing cognitive biases that influence decisionmaking. However, there is limited empirical...journal article 2022
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Anthopoulos, Leonidas (author), Janssen, M.F.W.H.A. (author)This article introduces a business model for big and open linked data in smart and circular cities, laying the foundation of a new approach that generates societal, business, and public value.journal article 2022
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Di Staso, D. (author), Mulder, I. (author), Janssen, M.F.W.H.A. (author), Kleiman, F. (author)Open data can support the creation of new services, facilitate research, and provide insights into everyday issues affecting citizens. Although public administrations are making efforts to create sustainable and inclusive open data systems, there is limited capacity to identify suitable datasets, clean, release, and reuse them. Serious games...journal article 2022
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van Donge, W. (author), Bharosa, N. (author), Janssen, M.F.W.H.A. (author)Government agencies are becoming more data-driven and need high-quality data to fulfill their roles in society. In the past, each agency organized its own data exchange system according to its own needs. Today, data is distributed over many organizations, and government agencies need to adopt an ecosystem approach for data exchange. Fundamental...journal article 2022
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Dwivedi, Yogesh K. (author), Hughes, Laurie (author), Cheung, Christy M.K. (author), Conboy, Kieran (author), Duan, Yanqing (author), Dubey, Rameshwar (author), Janssen, M.F.W.H.A. (author), Jones, Paul (author), Sigala, Marianna (author), Viglia, Giampaolo (author)The desk rejection of submitted articles can be a hugely frustrating and demotivating process from the perspective of the researcher, but equally, a time-consuming and vital step in the process for the Editor, tasked with selecting appropriate articles that meet the required criteria for further review and scrutiny. The feedback from journal...contribution to periodical 2022
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de Bruijn, J.A. (author), Warnier, Martijn (author), Janssen, M.F.W.H.A. (author)Governments look at explainable artificial intelligence's (XAI) potential to tackle the criticisms of the opaqueness of algorithmic decision-making with AI. Although XAI is appealing as a solution for automated decisions, the wicked nature of the challenges governments face complicates the use of XAI. Wickedness means that the facts that define...journal article 2022
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Gong, Y. (author), Janssen, M.F.W.H.A. (author)Enterprise architecture (EA) initiatives consist of functions, processes, tools, instruments, and principles to guide the design of IT and its alignment with business. EA is often presented as a silver bullet to ensure that IT contributes to business. Yet, many EA initiatives do not work out or even fail, but in the literature this area is...journal article 2022
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van Engelenburg, S.H. (author), Rukanova, B.D. (author), Ubacht, J. (author), Tan, F.S. (author), Tan, Y. (author), Janssen, M.F.W.H.A. (author)Governmental organisations use a diversity of policy instruments for sustainability goals. In the field of materials, they aim to advance the reuse of materials on the one hand. On the other hand, they also want to control critical raw materials (CRMs) to protect society against scarcity. Information sharing is required to monitor for both...conference paper 2022
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Dwivedi, Yogesh K. (author), Hughes, Laurie (author), Baabdullah, Abdullah M. (author), Ribeiro-Navarrete, Samuel (author), Giannakis, Mihalis (author), Al-Debei, Mutaz M. (author), Dennehy, Denis (author), Metri, Bhimaraya (author), Buhalis, Dimitrios (author), Cheung, Christy M.K. (author), Conboy, Kieran (author), Doyle, Ronan (author), Dubey, Rameshwar (author), Dutot, Vincent (author), Felix, Reto (author), Goyal, D. P. (author), Gustafsson, Anders (author), Hinsch, Chris (author), Jebabli, Ikram (author), Janssen, M.F.W.H.A. (author), Kim, Young Gab (author), Kim, Jooyoung (author), Koos, Stefan (author), Kreps, David (author), Kshetri, Nir (author), Kumar, Vikram (author), Ooi, Keng Boon (author), Papagiannidis, Savvas (author), Pappas, Ilias O. (author), Polyviou, Ariana (author), Park, Sang Min (author), Pandey, Neeraj (author), Queiroz, Maciel M. (author), Raman, Ramakrishnan (author), Rauschnabel, Philipp A. (author), Shirish, Anuragini (author), Sigala, Marianna (author), Spanaki, Konstantina (author), Wei-Han Tan, Garry (author), Tiwari, Manoj Kumar (author), Viglia, Giampaolo (author), Wamba, Samuel Fosso (author)The metaverse has the potential to extend the physical world using augmented and virtual reality technologies allowing users to seamlessly interact within real and simulated environments using avatars and holograms. Virtual environments and immersive games (such as, Second Life, Fortnite, Roblox and VRChat) have been described as antecedents of...journal article 2022
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Wouters, Stijn (author), Janssen, M.F.W.H.A. (author), Lember, Veiko (author), Crompvoets, Joep (author)Public administrations are increasingly relying on collaboration within inter-organizational networks to coordinate the development and provisioning of integrated digital public services. Collaboration strategies are necessary to focus collaborative efforts, align and prioritize goals, and leverage concrete results that advance integrated...journal article 2022