Social Media: The Good, the Bad, and the Ugly

Trustworthiness of digital government services: deriving a comprehensive theory through interpretive structural modelling

Having its origin in public administration, trustworthiness is a significant concept in digital government research, influencing the relationships between citizens and governments. However, the interrelationships between the facets of trustworthiness are given inadequate attention. Therefore, the aim of this research was to develop a theory...

Driving innovation through big open linked data (BOLD): Exploring antecedents using interpretive structural modelling

Innovation is vital to find new solutions to problems, increase quality, and improve profitability. Big open linked data (BOLD) is a fledgling and rapidly evolving field that creates new opportunities for innovation. However, none of the existing literature has yet considered the interrelationships between antecedents of innovation through...