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- Janssen, M.F.W.H.A. (author) doctoral thesis 2001
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Janssen, M.F.W.H.A. (author), Wagenaar, R. (author), Beerens, J. (author)The planning and subsequent nationwide implementation of E-government service provisioning faces a number of challenges at the level of municipalities in the Netherlands. Initiatives are confronted with a highly fragmented ICT-architecture that has been vertically organized around departments and with hardly any common horizontal functionality....conference paper 2003
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Janssen, M.F.W.H.A. (author), Wagenaar, R. (author)Information systems engineering projects in egovernment are confronted with high costs, lack of expertise and developing similar functionality over and over. A shared services centre might provide common services to local government organizations without affecting the autonomy of organizations and providing the flexibility to enhance and include...conference paper 2004
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- Cresswell, A. (author), Janssen, M.F.W.H.A. (author) conference paper 2004
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Janssen, M.F.W.H.A. (author), Cresswell, A. (author)Achieving goals of better integrated and responsive government services requires moving away from stand alone applications toward more comprehensive, integrated architectures. As a result there is mounting pressure to move from disparate systems operating in parallel toward a shared architecture designed to support information exchange and cross...conference paper 2005
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Janssen, M.F.W.H.A. (author), Cresswell, A. (author)Traditionally, government agencies are organized vertically around departments. Many local government agencies are looking for ways to develop an integrated architecture. Many architectural methods are available, however, they remain often abstract, provide limited support for the translation of the concepts to a concrete situation, and have...conference paper 2005
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- Janssen, M.F.W.H.A. (author), Krimmer, R. (author), Maxwell, T.A. (author) conference paper 2005
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Janssen, M.F.W.H.A. (author), Kuk, G. (author)Within the public sector, the deployment of enterprise architecture is often an attempt to address the decentralization/centralization relationships to improve the links between the central and the local governments. The underlying aim is to provide a better structure to manage the diverse, independent and local IT-related projects and...conference paper 2006
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- Janssen, M.F.W.H.A. (author), Holden, S.H. (author), Maxwell, T.A. (author) conference paper 2006
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Janssen, M.F.W.H.A. (author), Hjort-Madsen, K. (author)National enterprise architectures (NEA) promise to fill the gap between policy and implementation. NEAs are embedded within an institutional environment consisting of active players capable of responding strategically and innovatively to architectural initiatives, which might complicate NEA adoption. In this paper we analyze the efforts of two...conference paper 2007
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Janssen, M.F.W.H.A. (author), Van der Duin, P. (author), Wagenaar, R.W. (author), Bicking, M. (author), Wimmer, M.A. (author), Dawes, S. (author), Petrauskas, R. (author)E-government research is currently at a stage of consolidation and new orientation. Smaller steps of government modernization have in part been successfully implemented; larger ones still lie ahead of us. Within an EC funded project, a roadmap for egovernment is being defined. Thereby, scenario building about the future is being used to grasp...conference paper 2007
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Janssen, M.F.W.H.A. (author)The service-oriented enterprise (SOE) is often considered as the future model of organization. Yet there is little empirical research in this domain and limited insight into the benefits and disadvantages. In this paper we analyze a case study of a large, multinational banking company. This company is modularized in functions and business...conference paper 2008
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Wimmer, M. (author), Codagnone, C. (author), Janssen, M.F.W.H.A. (author)E-government research has become a recognized research domain and many policies and strategies are formulated for e-government implementations. Most of these target the next few years and limited attention has been giving to the long term. The eGovRTD2020, a European Commission co-funded project, investigated the future research on e-government...conference paper 2008
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Feenstra, R. (author), Janssen, M.F.W.H.A. (author)New systems can be created by assembling a set of elementary services provided by various stakeholders in a service composition. Service composition is not a trivial endeavor and several composition methods exist. Yet, these methods are hardly adopted by the field, as they need a set of well-defined and welldescribed services and are not able to...conference paper 2009
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Janssen, M.F.W.H.A. (author), Chun, S.A. (author), Gil-Garcia, J.R. (author)Digital Government Infrastructures provide generic functionalities that are used by large numbers of users. Typically, they have no central authority, are governed by networks and contain both emerging and purposefully designed parts. Their use varies over time, and a large number of individuals use them for different purposes. The basic digital...journal article 2009
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Bharosa, N. (author), Janssen, M.F.W.H.A. (author)When disaster strikes, the emerging task environment requires relief agencies to transform from autonomous mono-disciplinary organizations into interdependent multidisciplinary decision-making units. Evaluation studies reveal that adaptation of information management to the changing task environment is difficult resulting in poor information...conference paper 2009
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Van Veenstra, A.F. (author), Janssen, M.F.W.H.A. (author), Klievink, B. (author)Joining-up is high on the e-government agenda as this is expected to improve service delivery to citizens and businesses. It requires public and private organizations to cooperate with each other within networks that are formed around public services that cross the boundaries of organizations. Cross-organizational processes in such a network are...journal article 2009
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Klievink, B. (author), Janssen, M.F.W.H.A. (author)Governments aim to improve service delivery to citizens and businesses and need to transform to accomplish efficiency savings and better customer orientation. This requires the coordination of dependencies among the various departments located in the frontend and backend of organizations, and might include interdependencies with external parties...conference paper 2010
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Bharosa, N. (author), Janssen, M.F.W.H.A. (author)During crises, relief agency commanders have to make decisions in a complex and uncertain environment, requiring them to continuously adapt to unforeseen environmental changes. In the process of adaptation, the commanders depend on information management systems for information. Yet there are still numerous reports of situations in which...conference paper 2010
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Janssen, M.F.W.H.A. (author), Klievink, B. (author)Purpose – In the process of transformation, governments have to deal with a host of stakeholders and complex organizational and technical issues. In this viewpoint paper, an argument is made in favour of using gaming and simulation as tools designed to aid the transformation and reengineering of government. Based on the argument, a research...journal article 2010