Exploring Shared Situational Awareness in Supply Chain Disruptions

Risk and volatility in the form of political issues, natural disasters, terrorism etc., are impending dangers to the normal functioning of today’s world. Supply Chains (SCs) are the backbone to societal functions and are heavily affected when such events occur. SC professionals have limited preparedness to deal with disruptions. Shared...

Introduction to the special issue: "Cognitive perspectives on group decision and negotiation"

Many organizations today rely heavily on their knowledge assets and engage in collaboration to leverage those assets.Managers and decision makers increasingly are forced to forge strategy, negotiate, and make decisions based on a vast amount of complex and dynamic information and expertise. Furthermore, the implementation of planned courses of...

A toolbox for democratic and parcticipatory methods in education

With the trends in the use of social software and social media, a more informal and democratic online culture is developing, especially in younger generations. This culture is increasingly conflicting with traditional teaching styles. One of these trends involves the introduction of more democratic and participatory interaction styles in daily...

Rethinking lessons learned processes

Lessons learned are one way to retain experience and knowledge in project-based organizations, helping them to prevent reinventin,g the wheel or to repeat past mistakes. However, there are several challenges that make these lessonts learned processes a challenging endeavor. These include capturing knowledge about project mai!Iagement, allowing...

Adaptive Collaboration Support Systems: Designing Collaboration Support for Dynamic Environments

Today, engineering systems offer a variety of local and webbased applications to support collaboration by assisting groups in structuring activities, generating and sharing data, and improving group communication. To ensure the quality of collaboration, engineering system design needs to analyze and define possible collaboration processes....

A training approach for the transition of repeatable collaboration processes to practitioners

This paper presents a training approach to support the deployment of collaboration process support according to the Collaboration Engineering approach. In Collaboration Engineering, practitioners in an organization are trained to facilitate a specific collaborative work practice on a recurring basis. To transfer the complex skill set of a...

Modifiers for quality assurance in group facilitation

A key task of a professional facilitator is to assure the quality of the knowledge products created through collaborative effort. To manage the quality of the knowledge a group generates, facilitators attend to, judge, and question the quality of the contributions a group makes, the decisions it makes and the commitments its members make toward...

How Interactive Whiteboards Can be Used to Support Collaborative Modeling

Modeling is a key activity in system analysis and design. Users as well as stakeholders, experts and entrepreneurs need to be able to create shared understanding about a system representation in various phases of a design process. In each of these phases it is important to align views and ensure that differences in understanding of the system...

A Design Approach for Collaboration Processes: A Multi-Method Design Science Study in Collaboration Engineering

Collaboration Engineering is an approach for the design and deployment of repeatable collaboration processes that can be executed by practitioners without the support of collaboration professionals such as facilitators. A critical challenge in Collaboration Engineering concerns how the design activities have to be executed and which design...

Three challenges, four pitfalls and five actions when teaching conceptual modelling

Modelling is of substantial use in policy analysis. Since policy analysis tries to facilitate decision making of complex multi-actor problems under uncertain circumstances, it needs to rationalize and simplify reality. This is the major challenge of doing policy analysis and especially modelling. The model as an abstract representation of the...

Theoretical foundations for collaboration engineering

Collaboration is often presented as the solution to numerous problems in business and society. However, collaboration is challenging, and collaboration support is not an off-the-shelf-product. This research offers theoretical foundations for Collaboration Engineering. Collaboration Engineering is an approach to design and deploy high value...

Issues in the design of facilitated collaboration processes

A Conceptual Foundation of the ThinkLet Concept for Collaboration Engineering

Organizations increasingly use collaborative teams in order to create value for their stakeholders. This trend has given rise to a new research field: Collaboration Engineering. The goal of Collaboration Engineering is to design and deploy processes for high-value recurring collaborative tasks, and to design these processes such that...