Tapping into past design experiences: Knowledge sharing and creation during novice-expert design consultations

Designing is a knowledge-intensive activity. For novice design engineers, an important means of acquiring knowledge is to consult experienced colleagues. We observed novice–expert consultations as part of three engineering projects in a large aerospace company. Seven meetings were analysed in detail regarding the design activity, the content,...

Novice–expert consultations as a vehicle for organizational learning - a field study in engineering product development

Product development is a knowledge intensive activity and organizational learning across projects and functions is vital for its success. This paper explores novice–expert consultations as a vehicle of social learning through a detailed analysis of meetings during an engineering training programme. Although the meetings were initiated for the...