Agent-based analysis of airline and railway command and control systems

Airline and train operations are feasible thanks to the Command and Control systems which involve interactions between human operators, technology, and procedures. In view of the expected growing demand, significant changes in these C2 systems are in development in many countries. Such changes can lead to both positive and negative emergent...

Gaming Simulation and Human Factors in Complex Socio-Technical Systems: A Multi-Level Approach to Mental Models and Situation Awareness in Railway Traffic Control

The most dominant reason for the Dutch railways to innovate has been the expected increase in railway passengers and freight demand. To achieve this a large scale (re)design process of the railways as complex socio-technical system is needed. Since infrastructural expansion alone is not a sustainable option, solutions are also sought in...

The mental machine: Classifying mental workload state from unobtrusive heart rate-measures using machine learning

This paper investigates whether mental workload can be classified in an operator setting using unobtrusive psychophysiological measures. Having reliable predictions of workload using unobtrusive sensors can be useful for adaptive instructional systems, as knowledge of a trainee’s workload can then be used to provide appropriate training level...

Eliciting Requirements of a Knowledge Management System for Gaming in an Organization: The Role of Tacit Knowledge

Assessing network cognition in the Dutch railway system: insights into network situation awareness and workload using social network analysis

This study takes upon a group cognition perspective and investigates the cognition of railway traffic operations, in particular railway traffic and passenger traffic control. A table-top simulation environment is used to conduct the study, in which its design principles are elaborated upon. Network cognition is operationalized through...

Individual markers of resilience in train traffic control: The role of operators’ goals and strategic mental models and their implications for variation, expertise and performance.

Objective:<br/>The aim of this study was to examine individual markers of resilience and obtain quantitative insights into the understanding and the implications of variation and expertise levels in train traffic operators’ goals and strategic mental models and their impact on performance.<br/>Background:<br/>The Dutch railways are one of the...

Assessing gaming simulation validity for training traffic controllers.

Background. The Dutch railway company ProRail is performing large-scale capacity upgrades to their infrastructure network. As part of these upgrades, ProRail uses gaming simulations to help prepare train traffic controllers for new infrastructure situations. Researching the validity of these gaming simulations is essential, since the conclusions...

Debriefing Research Games: Context, Substance and Method

Background. Debriefing is an intrinsic part of games for learning and proper<br/>debriefing can also be beneficial to research games. However, the literature<br/>on how to debrief research games is sparse and only provides the professional<br/>with an abstract topic guide.<br/>Aim. The purpose of this study was to design a framework for the...

The Debriefing of Research Games: A Structured Approach for the Validation of Gaming Simulation Outcomes

Debriefing is an overlooked topic in the gaming simulation literature, especially in the context of gaming for applied research and design. Building upon existing frameworks, mostly in the fields of policy and educational games, and linking the design of the debriefing with the intricacies of innovation in complex networked infrastructures, we...