Searched for: author%3A%22Mugge%2C+R.%22
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Mugge, R. (author)
People use the appearance of products as a cue for evaluating functional attributes at purchase. This research provides an understanding of this form-function interdependency by investigating the effect of a business-like personality in product appearance on the perceived performance quality of the product. A business-like personality is...
journal article 2011
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Mugge, R. (author), Brunel, F.F. (author), Schoormans, J.P.L. (author)
journal article 2011
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Mugge, R. (author), Van de Kolk, S. (author)
Interview met Ruth Mugge van de TU Delft. Zij onderzoekt de perceptie die mensen hebben van een product op grond van het uiterlijk daarvan.
journal article 2012
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Blijlevens, J. (author), Mugge, R. (author), Ye, P. (author), Schoormans, J.P.L. (author)
Designers use product attributes (e.g., trendiness) to design aesthetically appealing products. The relationships of physical properties (e.g., shape) of product designs with product attributes and aesthetic appraisal are often considered to be generalizable over product categories and markets. However, in line with an interactionist view, we...
journal article 2013
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Mugge, R. (author)
Spullen repareren en hergebruiken is anno 2014 absoluut geen schande, wel integendeel. Nest ging op de lappen met oplappers die reden hebben om te feesten; Interview door Leen Greve
journal article 2014
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Snelders, H.M.J.J. (author), Mugge, R. (author), Huinink, M. (author)
This research uncovers seven cross-category design styles and demonstrates how people’s preferences for these design styles are based on social distinctions. Knowledge of these cross-category design styles and the research approach might assist designers when faced with the challenge of how to address different market segments, and how to play...
journal article 2014
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Valencia Cardona, A.M. (author), Mugge, R. (author), Schoormans, J.P.L. (author), Schifferstein, H.N.J. (author)
Smart Product-Service Systems (Smart PSSs) integrate smart products and e-services into single solutions. Smart products make use of information and communication technology (ICT) to collect, process and produce information, while e-services are web portals, apps and means alike, which facilitate the communication between service providers and...
journal article 2015
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Weelden, E (author), Mugge, R. (author), Bakker, C.A. (author)
In the transition towards a circular economy, refurbishment can be applied to regain value from used products, and to reduce waste. Refurbishment is a process in which a professional company collects and restores used products in order to resell these products to new consumers. Building on insights from the remanufacturing literature, this...
journal article 2016
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Kujala, S (author), Mugge, R. (author), Miron-Shatz, T. (author)
We develop and test a model that suggests that expectations influence subjective usability and emotional experiences and, thereby, behavioral intentions to continue use and to recommend the service to others. A longitudinal study of 165 real-life users examined the proposed model in a proximity mobile payment domain at three time points: before...
journal article 2017
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Mugge, R. (author), Jockin, B.G.W. (author), Bocken, N.M.P. (author)
As smartphones are being replaced at an increasing rate, it becomes more and more important to find ways to reuse (parts of) existing phones. This research investigates the potential of selling refurbished smartphones using a quantitative study. An online survey was conducted questioning 250 respondents, in which the perceived consumer risks and...
journal article 2017
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Mugge, R. (author), de Jong, Wytske (author), Hultink, H.J. (author), Person, Oscar (author)
Refurbishment presents opportunities for designers to improve the sustainability of new and old products via an experiment and post hoc interviews, this research investigates and explores how information about prior use – offered in a visual (signs of wear and tear) or verbal (textual description) form – influences consumers’ evaluations of...
journal article 2018
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Bocken, N.M.P. (author), Mugge, R. (author), Bom, Colin A. (author), Lemstra, Hidde-Jan (author)
Pay-per-use business models where consumers pay for the unit of service (e.g. a wash) without gaining product ownership are often linked to increased environmental performance. Consumers would become more conscious about consumption patterns and companies would take responsibility for product life cycle issues. Such benefits can only be achieved...
journal article 2018
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Casais, Mafalda (author), Mugge, R. (author), Desmet, P.M.A. (author)
The symbolic meaning of a product can contribute to people’s well-being. Previous research (Casais et al., 2016) has identified six distinct well-being enhancing symbolic meanings in products (based on Ryff, 1989): positive relations with others, personal growth, autonomy, environmental mastery, purpose in life, and self-acceptance. To support...
journal article 2018
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Geelen, D.V. (author), Mugge, R. (author), Silvester, S. (author), Bulters, Annemieke (author)
Feedback systems with direct feedback have shown to be effective in stimulating households to change their energy consumption levels. This research is one of the first to explore the use of apps to influence household energy use. Compared to dedicated in-home displays, smartphone/tablet apps provide a low-cost and simple design solution for...
journal article 2019
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Cheng, Peiyao (author), Mugge, R. (author), de Bont, Cees (author)
Driven by innovative technology, really new products (RNPs) incorporate new functions that provide significant benefits for consumers. Consumers, however, often experience difficulty understanding RNPs, which hinders their further adoption. To facilitate consumers’ comprehension, the use of product metaphors in RNPs is a promising strategy...
journal article 2019
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Wallner, T.S. (author), Magnier, L.B.M. (author), Mugge, R. (author)
The prior use and age make refurbished products a less desirable option because they are perceived to be of lower quality, to have a reduced performance and a less attractive appearance. This research investigates one strategy on how to enhance the appearance of refurbished products and thereby encourage circular consumption via refurbishment...
journal article 2020
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Cash, Philip (author), Khadilkar, Pramod (author), Jensen, Joanna (author), Dusterdich, Camilla (author), Mugge, R. (author)
Behavioural design has emerged as a critical new area of research and practice. However, despite the development of extensive lists of possible problem features and suggested solution principles there is little guidance on how these should be connected. Therefore, in this work we systematically examine interactions between major problem features...
journal article 2020
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Cheng, Peiyao (author), Mugge, R. (author), de Bont, Cees J.P.M. (author)
Designers are frequently involved in embodying product innovations. It is challenging to embody really new products (RNPs) because<br/>consumers often have difficulty comprehending them. This study explores the value of visual complexity for designing RNPs. In study 1, an experiment was conducted (n = 77) to test the effects of visual complexity...
journal article 2020
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Ackermann, L. (author), Schoormans, J.P.L. (author), Mugge, R. (author)
Product care is defined as all activities initiated by consumers that encourage an extension of product lifetimes, such as repair, maintenance, and/or careful handling. A product care scale was developed and validated in a set of four related studies. In study 1, we asked experts to examine the face validity of a set of 35 items. In study 2,...
journal article 2021
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Ackermann, L. (author), Tuimaka, M. (author), Pohlmeyer, A.E. (author), Mugge, R. (author)
Background: Taking care of products is a relevant approach to prolong products’ lifetimes and retain their desired level of performance, and is thus an important aspect of sustainable consumer behaviour. Although consumers have a general motivation to take care of their products, previous research has shown that they struggle to repair,...
journal article 2021
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