Searched for: author:"Mugge, R."
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Kujala, S (author), Mugge, R. (author), Miron-Shatz, T. (author)
We develop and test a model that suggests that expectations influence subjective usability and emotional experiences and, thereby, behavioral intentions to continue use and to recommend the service to others. A longitudinal study of 165 real-life users examined the proposed model in a proximity mobile payment domain at three time points: before...
journal article 2017