Engaging consumers in reusable packaging systems: An exploration of factors influencing the adoption

Reusable packaging systems (RPSs) show promise in replacing single-use packages by extending the packaging lifetime and significantly reducing waste. Yet, knowledge about consumer behaviour in the adoption of RPSs is scarce. We present in-depth insights into how consumers perceive RPSs as a new shopping pattern for fast-moving consumer goods ...

Switching to reuse? An exploration of consumers’ perceptions and behaviour towards reusable packaging systems

Reusable packaging systems (RPSs) can significantly reduce single-use packaging waste. However, knowledge about consumers’ adoption of this kind of packaging is scarce. We adopted a qualitative approach using in-depth interviews with consumers (n = 27) who had actually used an RPS and follow-up phone interviews to capture consumer behaviour...

Decontaminating experiences with circular offerings

Keeping a product offering in the system through continued use and between multiple users creates the potential for interactions which become contaminated. These contaminated interactions can cause a barrier to material circulation and extended product lifetimes. This study seeks to identify the underlying design strategies useful in addressing...

The influence of information about prior use on consumers' evaluations of refurbished electronics

Refurbishment – the process of collecting used products, assessing their condition, and replacing and/or upgrading parts in order to resell them to other consumers – is increasingly seen as both economically and environmentally advantageous. The present research investigates in an experimental study and with qualitative post-hoc interviews how...

Consumers' attitudes towards product care: An exploratory study of motivators, ability factors and triggers

To contribute to a more sustainable way of consumption, products should stay usable as long as possible. Therefore, it is necessary to take care of products. Product care should be understood as any action that helps prolonging the lifetime of a product, such as maintenance, repair etc. These product care activities can be conducted by the...

Is there a market for refurbished toothbrushes?: An exploratory study on consumers' acceptance of refurbishment for different product categories

Refurbishment is the process of collecting used products, assessing their condition, and replacing and/or upgrading parts in order to resell them to other consumers. Although refurbishment is increasingly seen as both economically and environmentally advantageous, it remains questionable whether consumers will accept refurbishment as a viable...