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- Mugge, R. (author) book chapter 2023
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Miao, X. (author), Magnier, L.B.M. (author), Mugge, R. (author)This research investigates consumers’ perception of two main types of reusable packaging systems: refillable and returnable packaging systems. An online experiment was conducted with Dutch consumers (n=250) in which attitudinal and behavioural responses to two reusable packaging systems were compared to the responses to disposable packaging. We...book chapter 2024
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Valencia Cardona, A.M. (author), Mugge, R. (author), Schoormans, J.P.L. (author), Schifferstein, H.N.J. (author)This article draws the attention of design academics and practitioners to a new type of market offering: Smart Product-Service Systems (Smart PSSs). Smart PSSs integrate smart products and e-services into single solutions, bringing the potential to create innovative interactions between consumers and providers. The article outlines six defining...conference paper 2013
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Valencia Cardona, A.M. (author), Mugge, R. (author), Schoormans, J.P.L. (author), Schifferstein, H.N.J. (author)Advances in technology have facilitated the integration of products and e-services into innovative solutions, Smart Product-Service Systems (PSSs). This paper discusses six distinctive characteristics of Smart PSSs that can be influenced by designers, and have an effect on the perceptions of consumers: Consumer empowerment, individualization of...conference paper 2013
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Geelen, D.V. (author), Scheepens, A.E. (author), Kobus, C.B.A. (author), Obinna, U.P. (author), Mugge, R. (author), Schoormans, J.P.L. (author), Reinders, A.H.M.E. (author)Residential smart grid projects can be evaluated by a design-driven approach, which focuses on gaining insights for successful product and service development by taking the end-users as a starting point. Because only little experience exists with this design-driven approach, this paper addresses how four pilot projects with smart energy...conference paper 2013
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Valencia Cardona, A.M. (author), Mugge, R. (author), Schoormans, J.P.L. (author), Schifferstein, H.N.J. (author)Smart Product-?Service Systems (Smart PSSs) are market offerings that integrate products and services into one single solution through the implementation of IC technology. Smart PSSs allow organizations to develop relationships with consumers in new ways and have a growing presence in the marketplace. As designers’ involvement in the design of...conference paper 2014
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- Cheng, P. (author), Mugge, R. (author) conference paper 2014
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Blijlevens, J. (author), Mugge, R. (author), Schoormans, J.P.L. (author)Managers that want to incorporate a pre-defined product meaning in a design need to know how consumers relate product properties to product meanings. In past research the proposed relationships between physical properties and meanings are implied to be robust. This study showed that the physical property ‘curvature’ has a positive effect on the...conference paper 2009
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Marques Ribeiro Da Silva Cas, M. (author), Mugge, R. (author), Desmet, P.M.A. (author)Because products are often discarded while still fully functioning, it may be possible to support durability with design that stimulates a more enduring product-owner relationship. This paper is based on the proposition that one promising approach to support such prolonged relevance is by developing products with a higher predisposition for the...conference paper 2015
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Cheng, P. (author), Mugge, R. (author)Consumers often have difficulty understanding the really new functions of product innovations. This study explores the potential role of product appearance, and more specifically visual complexity, to improve consumers’ comprehension of product innovations. Because visual complexity is directly determined by designers, it is essential to equip...conference paper 2015
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van den Berge, R.B.R. (author), Magnier, L.B.M. (author), Mugge, R. (author)Consumers’ expectations about product lifetimes have an influence on the actual lifetimes. Promoting repairability and a product lifetime label can potentially encourage consumers to extend product lifetimes. In this paper, we present in-depth insights in how consumers make estimations about product lifetimes, and their attitudes towards...conference paper 2022
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Wallner, T.S. (author), Magnier, L.B.M. (author), Mugge, R. (author)This research investigates how a durable and attractive product appearance, the perceived contamination risk, and consumers' environmental concern influence the purchase intentions of refurbished products. Consumers often have lower purchase intentions of refurbished products because they associate them with lower durability and fear that they...conference paper 2022
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Ackermann, L. (author), Mugge, R. (author), Schoormans, J.P.L. (author)Product care describes consumers' activities to prolong the lifetime of a product, such as repair, maintenance or careful handling. By keeping the product in a functional state, replacement can be postponed. Previous research has identified eight design strategies that can foster product care among consumers. To use these design strategies to...conference paper 2022
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Wallner, T.S. (author), Magnier, L.B.M. (author), Mugge, R. (author)This research explores a new pathway to improve consumer acceptance of refurbished products that is inspired by the positive evocations of other used products, such as antique products. Currently, the<br/>prior use and age of refurbished products make them a less desirable option because they are perceived to be of lower quality, to have a...conference paper 2019
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Ackermann, L. (author), Tuimaka, Mahana (author), Pohlmeyer, A.E. (author), Mugge, R. (author)Taking care of products is an important aspect of sustainable consumer behaviour, because it is an appropriate approach to prolong products' lifetimes. Although consumers in general agree on this and demonstrate a general motivation to take care of their products, previous research has shown that they struggle to repair, maintain or treat their...conference paper 2019
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van den Berge, R.B.R. (author), Magnier, L.B.M. (author), Mugge, R. (author)Product repair can decrease the ecological burden of consumer electronics<br/>by lengthening their lifetimes, but it is still too rarely practised by consumers. Design for behaviour change can motivate consumers to undertake repair activities. An increased level of repair self-efficacy can nudge consumers towards repair. In two experiments, we...conference paper 2022
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Wallner, T.S. (author), Magnier, L.B.M. (author), Mugge, R. (author)Refurbishment is a strategy to extend products’ lifetimes. However, refurbished products that are used intimately, such as personal care products, feel uncomfortable to use for consumers because they are perceived to be contaminated. In fifteen in-depth interviews, we explored why consumers have contamination concerns regarding a refurbished...conference paper 2022
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Ertürkan, H. (author), Karana, E. (author), Mugge, R. (author)Living materials are a nascent material class where living organisms are embedded and kept alive in the design outcome to achieve novel functionalities, expressions, and interactions. Experiential characterisation studies with potential endusers will provide insights for developing these novel materials for meaningful material<br/>applications....conference paper 2022
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Magnier, L.B.M. (author), Mugge, R. (author)There is consensus that product lifetimes are generally decreasing. To create a sustainable society, the circular economy promotes slowing down the use of resources by lengthening product lifetimes. This is especially important for electronic products that are energy-intensive in their production phase and create vast amounts of waste after use....conference paper 2022
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Casais, Mafalda (author), Mugge, R. (author), Desmet, P.M.A. (author)Using design to improve the lives of people towards a positive flourishing state is the main premise of Positive Design. Our contribution to this growing field focuses on making use of the symbolic meaning that design can have to bolster<br/>human happiness. This paper presents the development of a card set for designers aiming to inspire design...conference paper 2016