Capturing conflict experiences: Five methods for identifying intra-personal concern conflicts

This paper starts from the proposition that concern conflicts can be powerful starting points for user-centered design processes. Our focus is on the challenge to identify conflicting concerns that are both inspiring and relevant in the context of use, or in the user’s general context of life. First, three main ingredients of concern conflict...

Language of conflicts: An introduction to using concern conflicts as a design opportunity

This workshop is based on the proposition that concern conflicts can be powerful starting points for user-centered design processes. Concern conflicts arise when the user wants to simultaneously fulfill two concerns that require mutually exclusive choice alternatives. Imagine your alarm clock ringing in the morning. You need to attend an early...

Product Sound Design: Intentional and Consequential Sounds

Basic semantics of product sounds

Product experience is a result of sensory and semantic experiences with product properties. In this paper, we focus on the semantic attributes of product sounds and explore the basic components for product sound related semantics using a semantic differential paradigmand factor analysis. With two experiments, we determined eight factors that...

Beyond metaphor in product use and interaction

The overall aim of this paper is to demonstrate that there is a need for supplementing the theory of product metaphor with a more elaborate theory of product meaning. More speci!cally, we argue that the notion of product metaphor neglects three critically important aspects of meaning making in product use. First, the notion of product metaphor...

Product metaphor generation: Mapping strategies of designers

When generating product metaphors, designers select an entity to associate with the product they intend to design and transfer certain feature(s) of this entity to the product. This transfer, called mapping, can be realized by following different strategies (e.g. implicit-literal, explicit-literal, implicitabstract and explicit-abstract. In this...

Product sounds: Fundamentals and application

Products are ubiquitous, so are the sounds emitted by products. Product sounds influence our reasoning, emotional state, purchase decisions, preference, and expectations regarding the product and the product's performance. Thus, auditory experience elicited by product sounds may not be just about the act of hearing or a sensory response to an...