Improving Worker Engagement Through Conversational Microtask Crowdsourcing

The rise in popularity of conversational agents has enabled humans to interact with machines more naturally. Recent work has shown that crowd workers in microtask marketplaces can complete a variety of human intelligence tasks (HITs) using conversational interfaces with similar output quality compared to the traditional Web interfaces. In...

Estimating Conversational Styles in Conversational Microtask Crowdsourcing

Crowdsourcing marketplaces have provided a large number of opportunities for online workers to earn a living. To improve satisfaction and engagement of such workers, who are vital for the sustainability of the marketplaces, recent works have used conversational interfaces to support the execution of a variety of crowdsourcing tasks. The...