Searched for: author%3A%22Schifferstein%2C+H.N.J.%22
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Schifferstein, H.N.J. (author)
conference paper 2016
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Camere, S. (author), Schifferstein, H.N.J. (author), Bordegoni, M. (author)
Product designers may struggle to materialize their initial, abstract idea into tangible sensory features forming a product. Being aware of the role of every sensory modality in conveying a specific experience, they are more likely to come up with original and meaningful solutions. However, it can be challenging to manage an experience-driven,...
conference paper 2015
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Schifferstein, H.N.J. (author), Özcan Vieira, E. (author), Rozendaal, M.C. (author)
Recent years have shown the introduction of several types of smart products. These products gather data about user behaviour and try to determine an optimal response, in order to make the user’s life easier. However, some smart products also lead to user behaviour that is undesirable. Hence, we would like to introduce a new design paradigm...
conference paper 2015
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Valencia Cardona, A.M. (author), Mugge, R. (author), Schoormans, J.P.L. (author), Schifferstein, H.N.J. (author)
Smart Product-Service Systems (Smart PSSs) integrate smart products and e-services into single solutions. Smart products make use of information and communication technology (ICT) to collect, process and produce information, while e-services are web portals, apps and means alike, which facilitate the communication between service providers and...
journal article 2015
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Özcan Vieira, E. (author), Schifferstein, H.N.J. (author)
A product is a nnulti-sensory object and eacli sensory property can contribute to the product experience. In this study we investigated the effect of sound (pleasant, unpleasant, original, and no sound) on the perceived pleasantness of products (i.e., visual pleasantness and overall pleasantness). Results indicate that ratings for visual and...
conference paper 2014
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Valencia Cardona, A.M. (author), Mugge, R. (author), Schoormans, J.P.L. (author), Schifferstein, H.N.J. (author)
Smart Product-­?Service Systems (Smart PSSs) are market offerings that integrate products and services into one single solution through the implementation of IC technology. Smart PSSs allow organizations to develop relationships with consumers in new ways and have a growing presence in the marketplace. As designers’ involvement in the design of...
conference paper 2014
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Schifferstein, H.N.J. (author), Sleeswijk Visser, F. (author)
In saturated consumer markets, consumer choices often depend on subtle product differences that contribute positively to their user experiences. Hence, it is important for designers to be able to create products that elicit different experiences. In this chapter we discuss a design approach that takes the creation of specific user experience as...
book chapter 2013
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Schifferstein, H.N.J. (author), Van den Berg, A. (author)
Een EMG (electromyografie) is een vervelend onderzoek van ongeveer 15 minuten, waarbij in spieren geprikt wordt. In de EMG-ruimte onderzoeken wij welk effect kunst heeft op de manier waarop de patiënt de behandeling ervaart, en op de gevoelens die de patiënt na afloop van de behandeling heeft
book chapter 2013
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Valencia Cardona, A.M. (author), Mugge, R. (author), Schoormans, J.P.L. (author), Schifferstein, H.N.J. (author)
This article draws the attention of design academics and practitioners to a new type of market offering: Smart Product-Service Systems (Smart PSSs). Smart PSSs integrate smart products and e-services into single solutions, bringing the potential to create innovative interactions between consumers and providers. The article outlines six defining...
conference paper 2013
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Wastiels, L. (author), Schifferstein, H.N.J. (author), Wouters, I. (author), Heylighen, A. (author)
Designers’ visual way of knowing and working tends to be highly valued in design research. In architecture such an approach is increasingly criticized. Since people experience buildings with all their senses, architects’ visual focus is said to the run the risk of disregarding non-visual aspects. This study focuses on the visual and tactile...
journal article 2013
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Valencia Cardona, A.M. (author), Mugge, R. (author), Schoormans, J.P.L. (author), Schifferstein, H.N.J. (author)
Advances in technology have facilitated the integration of products and e-services into innovative solutions, Smart Product-Service Systems (PSSs). This paper discusses six distinctive characteristics of Smart PSSs that can be influenced by designers, and have an effect on the perceptions of consumers: Consumer empowerment, individualization of...
conference paper 2013
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Fenko, A. (author), Schifferstein, H.N.J. (author)
Creating pleasurable products requires understanding of the influence of sensory product properties on affective user experience and symbolic meaning of products. This paper gives an overview of a series of studies, in which we investigated the impact of sensory product properties (color, material, sound, smell, and taste) on affective user...
conference paper 2012
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Ludden, G.D.S. (author), Kudrowicz, B.M. (author), Schifferstein, H.N.J. (author), Hekkert, P.P.M. (author)
When information from two or more sensory modalities conflicts, this can evoke a surprise reaction as well as feelings of amusement, interest, confusion or disappointment. In concurrence to joke theory, we argue that people appreciate and enjoy appropriate incongruities that can be related back to the product, whereas they are confused by and...
journal article 2012
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Schifferstein, H.N.J. (author), Kleinsmann, M.S. (author), Jepma, E.J. (author)
Companies that aim to evoke specific experiences among their customers, should not only modify their design process, but also need to reorganize their innovation processes. Experience-driven innovation has implications on at least three levels in the organization: company, brand, and product/service level. The creative process at each level can...
conference paper 2012
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Ludden, G.D.S. (author), Schifferstein, H.N.J. (author), Hekkert, P. (author)
When people encounter products with visual-tactual incongruities, they are likely to be surprised because the product feels different than expected. In this paper, we investigate (1) the relationship between surprise and the overall liking of the products, (2) the emotions associated with surprise, and (3) the long-term effects of surprise. We...
journal article 2012
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Fenko, A. (author), Schifferstein, H.N.J. (author), Hekkert, P.P.M. (author)
Noisiness is an important product experience that is not restricted to the auditory properties of products; bright colors and cluttered visual patterns can also be experienced as noisy. The aim of this study was to determine to what extent the overall product noisiness is attributed to the sounds that the products make and to what extent is it...
journal article 2011
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Rozendaal, M.C. (author), Schifferstein, H.N.J. (author)
This study investigated the varieties of pleasantness in bodily experience in order to advance the aesthetics of interaction paradigm. Interviews were held with twelve people varying in age and occupation. They were asked to describe pleasant experiences for Sight, Audition, Smell, Taste, Touch, Action and Thought. A phenomenological reduction...
journal article 2010
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Ludden, G.D.S. (author), Schifferstein, H.N.J. (author)
In attempt to influence how a product is experienced, designers can manipulate all aspects of a product, including odor. The effect odor has on a consumer’s experience of the product is still not yet understood. Two experiments were conducted in order to shed more light on the influence odor has on consumers. In Experiment 1, differences in...
journal article 2009
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Schifferstein, H.N.J. (author), Zwartkruis-Pelgrim, E.P.H. (author)
Due to differences in the attachment consumers experience towards the durable products they own, they hang on to certain products whereas they easily dispose of others. From the viewpoint of sustainability, it may be worthwhile to lengthen the life span of many durable consumer products. Hence, there is a challenge for designers to strengthen...
journal article 2008
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Ludden, G.D.S. (author), Schifferstein, H.N.J. (author), Hekkert, P.P.M. (author)
Imagine yourself queuing for the cashier’s desk in a supermarket. Naturally, you have picked the wrong line, the one that does not seem to move at all. Soon, you get tired of waiting. Now, how would you feel if the cashier suddenly started to sing? Many of us would be surprised and, regardless of the cashier’s singing abilities, feel amused. The...
journal article 2008
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