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Griffioen, I.P.M. (author), Melles, M. (author), Stiggelbout, AM (author), Snelders, H.M.J.J. (author)
This paper addresses the potential contribution of service design for improving the implementation of shared decision-making in healthcare. The iterative approach of design research is compared with the more linear, (social) scientific approaches often seen in health services research. Five foundational principles of service design are explored...
journal article 2017