The Skill Assumption: Over-Relicance on Perception Skills in Hazard Analysis

In the analysis of human performance and human error, considerable attention is given to the cognitive processes of actors involved in error or success scenarios. Even with awareness of hindsight bias, it takes effort to understand the actions of agents in later inspection of error scenarios. One such topic of heated discussion was the perceived...

Quantifying automatable checklist items on a commercial flightdeck

In-flight non-normal events can be rather taxing for a flight crew. Numerous tasks, often competing for attention, need to be handled adequately after which, the best plan of action for the remainder of the flight needs to be determined. In the light of recent developments towards reduced crew operations, the demand for reducing workload has...

A Novel Automated Electronic Checklist for Non-Normal Event Resolution Tasks

Non-normal event resolution in-flight can be challenging on the flight crew with increased time pressure, workload, stress. Other competing tasks impose a risk on flight safety and burdens the decision-making process. Pilots rely on checklists to aid in their effort, which in its state-of-the-art form are presented on the dedicated Electronic...

Operational alerting on modern commercial flight decks

The glass cockpit and EFB enable new ways of information presentation and interaction on the flight deck of modern commercial jets. This information supports crews in flight plan management, which essentially entails evaluating the plan against (ever-changing) flight constraints and, if necessary, modifying it. Flight constraints emerge from the...

Operational alerting concept for commercial single pilot operations systems

Reducing high workload levels are a major challenge to enable single pilot operations. Where the pilot is currently supported with many automated systems, the role of mission planner is relatively unsupported, i.e., the flight crew is required to integrate and combine information from various sources to extract the implications on the missions’...

Operational alerting on modern commercial flight decks

The glass cockpit and EFB enable new ways of information presentation and interaction on the flight deck of modern commercial jets. This information supports crews in flight plan management, which essentially entails evaluating the plan against (ever-changing) flight constraints and, if necessary, modifying it. Flight constraints emerge from the...

Operational alerting concept for commercial single pilot operations systems

Reducing high workload levels are a major challenge to enable single pilot operations. Where the pilot is currently supported with many automated systems, the role of mission planner is relatively unsupported, i.e., the flight crew is required to integrate and combine information from various sources to extract the implications on the missions’...

Methodology Comparison for Designing a Decision-making Support System

Designing interfaces for effective decision-making supports for complex, dynamic systems is a challenging task. Besides the already challenging task of determining the visual form, the task of defining the content of these supports can be even more demanding. Especially for an unstable and complex work domain with multiple stakeholders and...

Taking a Closer Look at Flight Crew Handling of Complex Failures: Ten Case Studies

Non-normal events, in particular system failures with serious operational impact are rare in flight operations. These events are not always easy to handle by flight crews. The aim of the performed study is to determine where in this process potential issues may lie. Ten incident reports are studied using a newly developed operational issue...