The ideal type of valuer: expert, service provider or reporter? An investigation into prevailing role types in commercial valuation

Purpose: The purpose of this paper aims to disclose shared beliefs and understandings about the concept of professionalism amongst Dutch commercial real estate valuers. It examines prevailing logics of action in a mature European valuation industry and reflects on the potential influence of these logics on the occurrence of judgement bias in...

Reflections on the European Social Housing Model and Opportunities for Collaborative Housing from a Dutch Perspective

By way of introduction, this chapter explains the main differences and convergences in housing provision paradigms in European and Chilean cities. From housing as part of Welfare State models, both societies have seen the replacement of the right to housing by the financialization of housing. The chapter highlights a red thread in this book,...

How client attachment affects information verification in commercial valuation practice

Purpose: Information verification is an important factor in commercial valuation practice. Valuers use their professional autonomy to decide on the level of verification required, thereby creating an opportunity for client-related judgement bias in valuation. The purpose of this paper is to assess the manifestation of client attachment risks...

Performance assessment of housing associations

This article analyzes the function, design, and effects of a method to assess the performance of housing associations in the Netherlands. First, the roles of performance assessment are discussed from three perspectives: the association as an agent for the central government; the association as a facilitator of local stakeholders’ needs; and the...