Enabling the Real-Time Integration of Big and Open Linked Data (BOLD) for decision-making: The design of an Extended Enterprise Architecture Framework

Research shows that CIOs of both public and private organizations are searching for new ways to support better outcomes of their data-driven decision-making. As linking external data with internal company data can result in interesting new insights and value, CIOs are increasingly developing IT strategies that involve the real-time use of...

Creating a bias in inspection data: Exploring the medium- to long-term effects of data-driven risk-based regulation

Monitoring organisations are currently in a transition phase towards risk-based inspections using data models and algorithms in order to increase their efficiency and transparancy. The use of data by monitoring organisations has several benefits, but can at the same time have negative effects in the medium- to long-term. This study explores...

Marketing intelligence system implementation in B2B service marketing environment: An explorative case study

PROBLEM The business and marketing environments of today are rapidly changing due to several trends in society and in the market (Kotler & Keller, 2016). To maintain their position, companies must continually renew their knowledge management systems. The emergence of information technology (IT)-based intelligence systems suggests more...

Using Social Network Analysis for Fraud Detection: Tracing the Path from Data to Value

Facing the age of digitalisation, inspectorates are changing their way of working using a risk-oriented and data-driven approach. Social Network Analysis (SNA) seems to be promising in detecting fraud and simultaneously contributing to increasing the effectiveness and efficiency of inspection work. SNA emphasises the structural aspects of...

Organisational learning and prerequisites of data-driven risk-based regulation: A DDRBR framework

Over the course of the last decade the role of data in society, businesses and governments has changed tremendously. New technologies continue to influence the way data is collected, managed and used in organisations public and private alike. For public organisations and governments, the promise of data lies in data-enhanced decision-making....

A Balancing Act: Defining a control-oriented approach to public sector agility

Agility is increasingly being used in the public sector as its adaptive approach through short-cycled development could allow public services to keep up with developments in technology and the complex problems contemporary societies face. There are, however, some dilemmas at play when it comes to agility and the public sector’s transparency and...

Overcoming the financial chasm of new business ventures - a conceptual model of venture capital ecosystems: Comparative case study between Silicon Valley and the Netherlands

Venture capital (VC) and startups are a natural duo. While startups create disruptive and incremental innovations with their technical and creative expertise, many lack the financial resources to grow their company. VC funds provide this needed finance – in addition to business acumen – in exchange for an equity...

Inspections in a data-driven world: Utilizing multiple sources of knowledge to achieve risk-based regulation

The last decades, the role of data in society has increased rapidly. The Dutch regulation agencies have to embrace this age of digitization. It provides challenges, as the inspection work becomes more complex. It also provides opportunities, because data analysis could make the inspections more efficient. One of these inspection agencies is the...

E-Marketplace Platform Adoption in the Construction Industry: A Qualitative Study on Adoption Barriers

The imperative to improve energy efficiency in a warming world: The case of India and China

Over the course of the past centuries, humanity’s influence on the Earth’s atmosphere and climate system has become so significant as to induce geophysical feedback effects, specifically in the form of a self-reinforcing process of global warming. In order to contain the global warming and prevent the expected impacts of climate change from...

Blockchain Technology for Governmental Processes: The Design of a Blockchain Assessment Tool: a Design Science Approach

The European Union is exploring the possibilities of blockchain for their services and processes as a bottom-up approach to the coordination of citizens and economic administrators. However, the multi-actor complexity and the systems complexity of blockchain technology makes decision-making in this subject a difficult task, resulting in a...