The 21st EuroFM Research Symposium

The theme of the 21st EuroFM Research Symposium 2022 is ‘Transforming FM’: FM is expanding its boundaries, changing its shape, and adapting along the rapidly changing business environment.

Interior design features predicting satisfaction with office workspace privacy and noise

Background and aim – Lack of privacy is a prominent issue in contemporary offices. This study aimed to identify interior design features that jointly influence satisfaction with privacy and noise in the office workspace, and estimate their predictive power. This knowledge can inform strategic workplace design.<br/>Methods – Eight design features...

Identifying the main constructs for an interdisciplinary workplace management framework

This second book in the series focuses on the role of workplace management in the organization and the tasks that workplace management needs to consider. The 18 theories that are presented in this book and applied to workplace research discuss management aspects from the organization’s perspective or dive deeper into issues related to people and...

Alignment theory: For CRE and workplace

Alignment between the organisation and its real estate and workplace is a long-standing issue in corporate real estate and workplace management. Alignment theory as used in our field originates in strategic management, especially in the design, positioning and learning schools and these theories have specific origins and strengths. In general,...

Corporate real estate management maturity model: Joroff et al. one step ahead

The five-stage real estate evolutionary model of Michael Joroff, Marc Louagrand and Sandra Lambert dates back to more than 25 years ago. This maturity model outlines five development stages in corporate real estate management (CREM). According to these stages, CREM changes from technical to strategic, from taskmaster to business strategist, and...

Value Adding Management of buildings, workplaces, facilities and services

This chapter presents a theory about the added value of buildings, workplaces, facilities and services. Traditionally, value is mainly associated with financial parameters. This chapter presents a more holistic approach. It explains the meaning of value and discusses different value types and value parameters. It shows that prioritized values...

The Toyota Production System: Applying the concept of waste in real estate management

Use of resources is one of the greatest challenges globally. Circularity aims to reduce resource input to the system and to avoid resource losses in the system. An extended concept of waste from the Toyota Production System is applied to real estate management (REM) to reduce the resource input and to manage for long-term circularity. The...

User-centred design thinking: Application of UCDT theories to workplace management

Users’ experience and their opinions are getting important in the design process. This chapter focuses on user-centred design thinking in workplace design and management. The concept of user-centred design is originally developed in fields other than architecture, such as ergonomics, industrial design, and computer science. Recently, user...

Towards an interdisciplinary employee-workplace alignment theory

Many theories from different research disciplines apply to workplace design and management. This chapter describes a first attempt to integrate 21 of those theories into an overall employee-workplace alignment (EWA) framework, as a starting point towards developing a grand EWA theory. Through concept mapping, the tacit knowledge underlying...