Design of a support system for 121: A case study on digital aid for undocumented migrants in the Netherlands

This graduation project is about digital product 121. This product is developed by 510, the data and digitalization imitative of the Netherlands Red Cross. Through 121, a person affected (PA) by a humanitarian disaster, can receive Cash Based Aid (CBA) and Information as Aid (IAA). CBA is new form of aid, where the PA receives digital money...