An Exploration of Smart Product-Service System Design: Guidelines and Insights for Design Management

This thesis reports on the findings of a research project funded by the Dutch Ministry of Education, Culture and Science. The thesis investigates the design of Smart Product-Service Systems (Smart PSSs), defined as the integration of smart, connected products and e-services, presented to consumers as single solutions to satisfy their needs....

A switch by design: User-centred design of smart energy technologies to change habits of using energy at home

This doctoral thesis demonstrates that households are able and willing to permanently change their habits of using energy, if they are supported by well-designed, user-friendly technology. Previous studies have assessed the impact of smart energy technologies and new tariff structures to make optimal use of sustainable energy supply and the...