The effect of anthropomorphism in conversational agents

Conversational agents are being used more often. Many conversational agents have been designed to make them more humanlike to increase the engagement of the user. This research is looking into a couple of aspects of anthropomorphism to determine whether these aspects improve the engagement of the users. These aspects are typos with time delay...

An Exploratory Study on Conversational Agents Using Dynamic Conversation Styles

This study aims to examine the effect of dynamically aligning the conversation style to the user’s preference in a conversational agent environment. We suggest a technique to identify the user’s preferred conversation style, by scoring statements based on their writing style. We designed a within-subject experiment intended to measure the user...

Conversation Workflows with Micro-breaks in Conversational Crowdsourcing

With the growing popularity of conversational interfaces, new use-cases in which conversation may be an effective medium for human-computer interaction are explored. Recent works have shown how conversational interfaces can improve worker engagement in micro-task crowdsourcing and that task performance is comparable to web-based interfaces. This...

Automatically Testing a Conversational Crowd Computing Platform

The rise in the use of crowd computing platforms led to the birth of Dandelion, a conversational crowd computing platform developed at TU Delft with the main goals being to connect students with researchers and to allow students to report on their well-being by using a friendly interface. Dandelion was tested manually up to the time of drafting...

Studying the Anthropomorphic Visual Cues in Conversational Agents

With the increase of anthropomorphic conversational agents, the research on the effects of anthropomorphism in conversational agents is on the rise. However the studies cannot seem to agree on many of the raised questions and the research on the proper design of conversational agents is still lacking. This research paper attempted to contribute...