Consent practices and disclosure interactions in the context of digital platforms: A design proposal to improve current practices by leveraging value similarities and resolving value tensions

Digital platforms harvest end-users’ data for providing personalised recommended content. However, this data is also used to predict individual end-users’ behaviours and hook them to the content, eventually influencing their worldviews. This raises ethical debates related to the development of serious societal issues, such as fake-news diffusion...

Arhealth: Enabling wellness as a road to health with service design

The COVID-19 health crisis at the beginning of 2020 saw a dramatic number of adaptations to health systems around the world. One of these adaptations was the accelerated shift towards e-health solutions. This rise happened because of the inability of the medical system to serve patients of non-respiratory related illnesses during the pandemic....

Design for fairness in AI: Cooking a fair AI Dish

Artificial intelligence (AI) is an emerging field which unleashes massive new (business) opportunities. The potential growth and broad application of the AI technology has great economic benefits however also severe societal implications. Simultaneously, ethical challenges arise with its development. Questions of values and ethics are becoming...

Sure - Increasing safety in medication care through patient empowerment

The design process of the Zeker app is a graduation project of the TU Delft faculty of Industrial Design Engineering in collaboration with Capgemini Invent. Capgemini Invent is evoked by the increased safety measure in the pharmaceutical supply chain. The European legislation: The Falsified Medicine Directive, ensures additional serialisation of...