Searched for: contributor:"Zaidman, Andy (mentor)"
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document
Borhem, Maria (author), Hizli, Beyza (author), Jimmink, Emma (author), van Steijn, Zoë (author)
bunq is an internationally active digital bank. At the moment, the bunq app is only available in English, Dutch, German, Italian and Spanish. Their goal is to be a worldwide player. To be able to fulfil this goal, their app should be available in multiple languages. In the past, the translation process took an unnecessary large amount of time....
bachelor thesis 2018
document
Kluiters, Thomas (author), Overweel, Leon (author), Vos, Daniël (author), Vos, Jelle (author)
ING wants to offer their customers the best experience possible. To achieve this goal, ING’s Customer Journey Experts (CJEs) constantly map and analyze the way customers use ING services in a Customer Journey Map. These maps however, are hard to share and collaborate on. ING needs an online tool in which they can, together with multiple people,...
bachelor thesis 2018