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de Vries, Bo (author)
In our thesis, we conducted an in-depth exploration of the integration of Artificial Intelligence (AI) in public sector decision-making, focusing particularly on AI case routing for welfare benefits allocation. Initially, our research was guided by a techno-optimistic viewpoint, presuming that municipalities would inherently benefit from AI...
master thesis 2024
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Huang, Morris (author)
The digitalization of European universities’ tool infrastructure has transformed how institutions operate and deliver education to students, from sharing content on learning management systems to hosting lectures on video-conferencing platforms. However, despite many new benefits of digital education technologies (DETs) and their contribution to...
master thesis 2023
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Andeweg, Annelotte (author)
With the increasing need for entangling the complexity around worldwide crises and transitions, the transdisciplinary collaboration between governmental organisations, multidisciplinary academic institutions and companies is becoming increasingly crucial. Involving citizens within the policy-making processes regarding those crises and...
master thesis 2023
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Sezer, Yunus (author)
master thesis 2023
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AMBROSE, JONATHAN (author)
Educational technologies play a critical role in the European action plan to strengthen digital literacy skills by 2027 and solve Grand Challenges related to work and education by 2030, as the global community shifts increasingly into the Digital Age. Four technology types are examined: face-to-face, online, hybrid or blended, and video learning...
master thesis 2023
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Pel, Laurie (author)
The use of Automated Decision Making (ADM) systems in the public sector will become increasingly prevalent in the future, making citizens increasingly likely to be confronted with decisions that have been made fully automatically, without human intervention. Ever more digitization increases the opaqueness of the social benefits system in the...
master thesis 2022
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Merceij, Puck (author)
Climate change is happening and has an increasingly great impact on nature, ecosystems, biodiversity and human society. To reduce adverse consequences of hazards for current and future generations, one must understand how adaptation behavior of civil societies could develop itself over time, interact with its environment and effect its ecosystem...
master thesis 2022
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van der Burg, Silke (author)
When attempting to enter a market, it is of the utmost importance to make a well-thought decision. Numerous academics have examined the first-mover advantage literature to determine whether entering first, second, or late is more advantageous. After many decades, there is still no consensus, and it appears that we are in a dialogue of the deaf....
master thesis 2022
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Ioannou, John (author)
Cities around the world constitute complex systems, as sets of sub-components that are connected and interact with each other. Due to this inherent complexity, there are numerous emerging challenges that need to be tackled. In those complex environments, various-interest groups collaborate and compete to achieve their goals and interests,...
master thesis 2022
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Koid, Eunice (author)
Law enforcement occurs in a complex environment that contains a variety of actors that interact with one another. These interactions create emerging collective behavior over time. For example, inspectors will try to influence non-compliant actors to become compliant, while inspectees may comply or thwart inspections. Inspection agencies such as...
master thesis 2022
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Peretto, Marco (author)
Energy poverty, understood as a situation in which one household is not able to afford essential domestic energy services, is a phenomenon spread throughout Europe. In the following study, the Republic of Serbia will be considered specifically. The latter is, as other Western Balkan countries, affected by inefficient dwellings and housing...
master thesis 2022
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van den Bent, Irene (author)
Digital challenger banks in the UK retail banking industry have caused unprecedented Personal Current Account (PCA) market share changes at the cost of traditional banks. This loss in competitive position prompted traditional bank managers to reconsider the way they operate, resulting in the commoditization of digital services till date. Now,...
master thesis 2022
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van der Vliet, Stan (author)
Large software projects often overrun costs, development time and do not deliver what has been envisioned by the customer. An important factor contributing to these cost overruns is the mismatch in the approaches of IT-architects and agile software development roles. In literature there are hints that complementary added value could be achieved...
master thesis 2022
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El Khalki, Imad (author)
Open innovation ensures that there is a mutual flow of knowledge and skills between organizations. In this regard, the focus of open innovation is on forming mutually beneficial connections that can ensure competitive advantage. The market gets optimized processes and technologies, and the organization can achieve profitability. Although open...
master thesis 2022
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Chia, Francis (author)
Auto sector corporations are increasingly disclosing climate targets given the need to transition, which presents risks. However, institutional investors have yet to develop knowledge in climate science to assess the risk concretely. Instead, they rely on qualitative measurement such as the Environmental, Social, Governance factors for climate...
master thesis 2022
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Bhandari, Trishla (author)
Open innovation is a collective bidirectional flow of knowledge and capabilities across organizations. Open innovation aims to build mutually beneficial relationships among corporate that can lead to competitive advantage. The market benefits by getting new and improved products faster, and the organization benefits financially and gains brand...
master thesis 2021
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Maks, Sebastian (author)
A multilateral organ, a national public and a national government are three entities that are inseparably intertwined. Together they form the dynamic policy triangle: a vibrant political system, constantly changing due to insights in the scholarly and public debate. This vibrancy leads to the fact that, despite an abundance of performed academic...
master thesis 2021
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Klaassen, Roos (author)
The growing import of illegal products in the Netherlands via container ships causes increased violence, addiction, and tax evasion in the Dutch society. With the current criminal detection practices the Dutch National Police and Dutch Customs do not manage to intercept the majority of the illegal shipments. The resources used by the Dutch...
master thesis 2021
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Brom, Daniël (author)
Scandals in which governmental ADM tools played a role, have recently brought<br/>about political and societal debate about the potential harms to citizens that such automated systems potentially bring. This thesis focuses on ADM systems which contain an AI component. Based on the knowledge gaps perceived,<br/>the main research question for this...
master thesis 2021
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van Delft, Selma (author)
To be able to solve the increasingly complex problems, governments need to collaborate with various parties. This way of policy development is called interactive policy making. Citizen participation is a specific form of interactive policy making and focusses on involving citizens in the policy making process. A relatively new online...
master thesis 2021
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