Providing good service quality and customer satisfaction for airline ground services

Airline Industry has seen constant growth in the passenger aviation sector over the years. The profits though, have not risen much because the competition has stiffened and fluctuating oil prices have been a cause of concern as well. Price wars have been a short-term strategy for the airlines to gain a bigger market share and retain customers....

Decision support framework for a sustainable waste management system in Ahmedabad, India

Rapid Urbanization has been the recent trends observed across all the countries of the globe. With the rising levels of global population, the global consumption and hence the rate of waste generation has also simultaneously increased. Hence, one of the key roles of the local municipalities is to decide, develop and maintain a waste management...