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Klievink, A.J. (author), Bharosa, N. (author), Tan, Y. (author)
The scale of society's evolving challenges gradually surpasses the capacity of the public sector to address them. Coping with these challenges requires budget-short governments to look for innovative ways to transform and improve their operations and service provisioning models. While in many cases transformation starts from the inside-out ...
journal article 2015