Acceptance-by-Design Elicitation of Social Requirements for Intelligent Infrastructures

Can privacy concerns for insurance of connected cars be compensated?

Internet-of-things technologies enable service providers such as insurance companies to collect vast amounts of privacy-sensitive data on car drivers. This paper studies whether and how privacy concerns of car owners can be compensated by offering monetary benefits. We study the case of usage based car insurance services for which the insurance...

Open Government Data Portal Design Principles: Implementing Transparency, Privacy, and Information Quality Assurance by Design

Transparency, privacy, and information quality assurance are profound issues that often emerge due to the publication or use of open data. Realizing the three values are important, and the design of open government data portals should be able to accommodate the values. However, how the open data portals should be designed in order to accommodate...

Personalization vs. Privacy: Overcoming the Users’ Privacy Concerns in the Indonesian Peer-to-peer Ridesharing Service

The recent ICT developments have created new business model innovation opportunities. One of notable opportunities is to offer personalization to the peer-to-peer (P2P) ridesharing users in transportation service. However, to offer personalization, the company will need more sensitive personal information disclosure from its customer. Therefore,...