Searched for: department%3A%22Engineering%255C+systems%255C+and%255C+services%22
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Zhu, Yonghan (author), Janssen, M.F.W.H.A. (author), Pu, Chengyan (author)
Acceptance by customers is key to the success of shared autonomous vehicles (SAVs). However, only a small group of early technology-savvy customers currently use such vehicles, while the general population does not. Based on the Unified Theory of Acceptance and Use of Technology, Theory of Perceived Risk, and perceived threat of unemployment...
journal article 2024
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Sarraf, Shagun (author), Kar, Arpan Kumar (author), Janssen, M.F.W.H.A. (author)
Chatbots are radically redefining the customer service landscape. With the advent of AI-enabled chatbots, like ChatGPT, organizations are adopting chatbots to provide better customer services; however, the user experience has been given less attention. Building on IS success model and cognitive absorption theory, we posit that system and user...
journal article 2024
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Mellouli, Sehl (author), Janssen, M.F.W.H.A. (author), Ojo, Adegboyega (author)
Artificial Intelligence (AI) is increasingly adopted by public sector organizations to provide better public services and to transform their internal processes. AI is now considered a key enabler for digital innovation and transformation in the public sector. However, AI is still relatively a new research area in the field of digital...
journal article 2024
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Alexopoulos, Charalampos (author), Saxena, Stuti (author), Rizun, Nina (author), Matheus, R. (author), Janssen, M.F.W.H.A. (author)
Open Government Data (OGD) has been considered as a potent instrument for value creation and innovation by a range of stakeholders. Given that individual ingenuity is a function of individual and environmental factors, it is important to understand how the OGD adoption and usage is a factor of creative performance behaviors (CPB), viz.,...
journal article 2024
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Kshetri, Nir (author), Dwivedi, Yogesh K. (author), Janssen, M.F.W.H.A. (author)
A number of government agencies have started deploying the Metaverse to connect better with their constituents. The Metaverse provides a rich interaction environment and has the potential to engage with, especially, the younger generation. However, the Metaverse's potential impact on the government sector has been given limited attention....
review 2024
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Lnenicka, Martin (author), Rizun, Nina (author), Alexopoulos, Charalampos (author), Janssen, M.F.W.H.A. (author)
Digital government comprises all means to enable governments to interact with their constituents digitally. The metaverse provides a virtual reality environment where various activities can be carried out without physically visiting the places of interest, including the public authorities. Yet, how governments can use the metaverse is unknown...
journal article 2024
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Kong, I. (author), Janssen, M.F.W.H.A. (author), Bharosa, Nitesh (author)
By utilizing the properties of quantum mechanics, quantum computers have the potential to factor a key pair of a large prime number and break some of the core cryptographic primitives that most information infrastructures depend on. This means that today's widely used cryptographic algorithms can soon become unsafe and need to be modified...
journal article 2024
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Musa, Kazi (author), Janssen, M.F.W.H.A. (author), Said, Jamaliah (author), Zakaria, Nor Balkish (author), Erum, Naila (author)
Government intervention is imperative in the mixed economic system due to market failures, imperfection, pure public goods, and economic externalities to stabilize the economy. We examine the impact of public debt on economic growth. As the role of quality of governance (QoG) is disputed in prior studies, we examine the direct and moderating...
journal article 2024
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Lnenicka, Martin (author), Nikiforova, Anastasija (author), Luterek, Mariusz (author), Milic, Petar (author), Rudmark, Daniel (author), Neumaier, Sebastian (author), Santoro, C. (author), Casiano Flores, Cesar (author), Janssen, M.F.W.H.A. (author), Rodríguez Bolívar, Manuel Pedro (author)
Open government and open (government) data are seen as tools to create new opportunities, eliminate or at least reduce information inequalities and improve public services. More than a decade of these efforts has provided much experience, practices, and perspectives to learn how to better deal with them. This paper focuses on benchmarking of...
journal article 2024
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Dwivedi, Yogesh K. (author), Jeyaraj, Anand (author), Hughes, Laurie (author), Janssen, M.F.W.H.A. (author), al., et. (author)
Achieving impact from academic research is a challenging, complex, multifaceted, and interconnected topic with a number of competing priorities and key performance indicators driving the extent and reach of meaningful and measurable benefits from research. Academic researchers are incentivised to publish their research in high-ranking...
contribution to periodical 2024
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Anthopoulos, Leonidas (author), Janssen, M.F.W.H.A. (author), Weerakkody, Vishanth (author)
This is the 10<sup>th</sup> edition of the workshop series labeled “AW4City – Web Applications and Smart Cities”, which started back in Florence in 2015 and kept on taking place every year in conjunction with the WWW conference series. Last year the workshop was held in Austin, Texas. The workshop series aims to investigate the Web and Web...
conference paper 2024
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Shaharudin, Ashraf (author), van Loenen, B. (author), Janssen, M.F.W.H.A. (author)
Open data has many potential benefits including stimulating innovation, enhancing accountability and transparency, and improving the reproducibility and dissemination of research (Janssen et al., 2012; Uhlir and Schröder, 2007; Zhu et al., 2019). However, there are various shortcomings in the current open data initiatives such as the mismatch...
abstract 2023
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Ofe, H.A. (author), de Reuver, Mark (author), Janssen, M.F.W.H.A. (author), Nederstigt, Bouke (author)
Managers increasingly seek ways to explore insights from data for business improvements and innovation. Data Analytics (DA) platforms hold promise for businesses, especially small businesses that cannot afford tailor-made proprietary analytics services. DA platforms offer generic analytics features to a pool of businesses, saving costs and...
conference paper 2023
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Dwivedi, Yogesh K. (author), Kshetri, Nir (author), Hughes, Laurie (author), Balakrishnan, Janarthanan (author), Buhalis, Dimitrios (author), Dennehy, Denis (author), Dubey, Rameshwar (author), Janssen, M.F.W.H.A. (author)
Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the potential for both positive and negative...
journal article 2023
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Anthopoulos, Leonidas (author), Janssen, M.F.W.H.A. (author), Weerakkody, Vishanth (author)
This is the 9th edition of the workshop series labeled "AW4City - Web Applications and Smart Cities", which started back in Florence in 2015 and kept on taking place every year in conjunction with the WWW conference series. Last year the workshop was held virtually in Lyon, France. The workshop series aims to investigate the Web and Web...
conference paper 2023
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Sharma, Sujeet K. (author), Janssen, M.F.W.H.A. (author), Bunker, Deborah (author), Dominguez-Péry, Carine (author), Singh, Jang Bahadur (author), Dwivedi, Yogesh K. (author), Misra, Santosh K. (author)
contribution to periodical 2023
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Szép, T. (author), van Cranenburgh, S. (author), Chorus, C.G. (author)
This paper proposes a new method to combine choice- and text data to infer moral motivations from people’s actions. To do this, we rely on moral rhetoric, in other words, extracting moral values from verbal expressions with Natural Language Processing techniques. We use moral rhetoric based on a well-established moral, psychological theory...
journal article 2023
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Kuk, George (author), Faik, Isam (author), Janssen, M.F.W.H.A. (author)
Emerging technologies are both a cause of many grand societal challenges (GSCs) facing twenty-first-century societies and an integral part of some of their most promising solutions. As an element of the GSCs, technology becomes intertwined with several interrelated issues that constitute the GSCs. This calls for approaches to Technology...
review 2023
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Christiansen, L.V.C. (author), Bharosa, Nitesh (author), Janssen, M.F.W.H.A. (author)
As the development of quantum computers advances, actors relying on public key infrastructures (PKI) for secure information exchange are becoming aware of the disruptive implications. Currently, governments and businesses employ PKI for many core processes that may become insecure or unavailable when quantum computers break the cryptographic...
conference paper 2023
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Kong, I. (author), Janssen, M.F.W.H.A. (author), Bharosa, Nitesh (author)
The quantum computing-based threats call for a critical information infrastructure to modify widely used cryptographic algorithms to ones that are quantum-safe (QS). Yet, little scholarly research has been undertaken to study QS transition, and the guidance to prepare for socio-technical predicaments of the transition falls short. To address the...
journal article 2023
Searched for: department%3A%22Engineering%255C+systems%255C+and%255C+services%22
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