Techniques for measuring quality of experience

Quality of Experience (QoE) relates to how users perceive the quality of an application. To capture such a subjective measure, either by subjective tests or via objective tools, is an art on its own. Given the importance of measuring users’ satisfaction to service providers, research on QoE took flight in recent years. In this paper we present...

Model validation of channel zapping quality

In an earlier paper we showed, that perceived quality of channel zapping is related to the perceived quality of download time of web browsing, as suggested by ITU-T Rec.G.1030. We showed this by performing subjective tests resulting in an excellent fit with a 0.99 correlation. This was what we call a lean forward experiment and gave the rule of...