Innovating across boundaries; a process study on digital innovation

Novice-Expert Design Consultations: Findings from a Field Study

This study aimed to investigate the process of novice-expert consultation meetings in an organizational context by identifying phases of the discourse and analysing the nature of these phases. An empirical study was performed at Rolls-Royce Aerospace Engineering by capturing 7 audio-records of meetings between trainees (novices) and expert...

Novice–expert consultations as a vehicle for organizational learning - a field study in engineering product development

Product development is a knowledge intensive activity and organizational learning across projects and functions is vital for its success. This paper explores novice–expert consultations as a vehicle of social learning through a detailed analysis of meetings during an engineering training programme. Although the meetings were initiated for the...