Searched for: department:"Product%5C%2BInnovation%5C%2BManagement"
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Snelders, H.M.J.J. (author), Mugge, R. (author), Huinink, M. (author)
This research uncovers seven cross-category design styles and demonstrates how people’s preferences for these design styles are based on social distinctions. Knowledge of these cross-category design styles and the research approach might assist designers when faced with the challenge of how to address different market segments, and how to play...
journal article 2014
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Snelders, H.M.J.J. (author), Perik, E.M. (author), Secomandi, F. (author)
This paper investigates the degree of control that designers might have over human relations in services. For this purpose, a number of speculative service designs were devised to address work-related stress. We focus on three of the generated designs, where design interventions have made changes to the material circumstance in which contacts...
conference paper 2014