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Glastra-van Loon, P. (author)
A new pier and terminal at Amsterdam Schiphol Airport provides the opportunity for Schiphol Group to review aspects of design at the current terminal and innovate. One of these aspects is information & wayfinding (I&W). Wayfinding is closely related to the overall satisfaction of passengers at the airport, and therefore an essential part of...
master thesis 2017
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Molenaar, L. (author)
This report describes a graduation project carried out at Exact business software. The goal of the project was to develop data-driven personas for the accountancy team within the company. The previously used set of personas were based on intuition, which created a feel for what type of person to design for. This might be relevant for empathizing...
master thesis 2017
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Baas, V.J.N. (author)
Assignment - This report describes the design of solutions that enable KLM Cargo to add more value for its employees and customers using data generated by new technological opportunities. The scope for this report is on pharmaceutical shipments passing through KLM Cargo’s Schiphol hub, from acceptance to delivery, and focuses on addressing the...
master thesis 2016
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Johnson, M.K.P. (author)
While consumers like the idea of sustainability, they do not always opt for “green” products and packages. This is partially due to the lack of access to these alternatives either due to high pricing or unavailability in stores. In addition consumers do not believe green claims in advertisements and on packages due to companies greenwashing...
master thesis 2016
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Rakhshandehroo, S. (author)
PASSME is a project funded by the European Union’s 2020 Horizon research and innovation program and it aims for fast airports and stress-free passenger journey. In order to achieve these goals, it has established ten work packages, each focusing on an element of the whole system. Work package 3 is concerning hand luggage and is managed by KLM...
master thesis 2016
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van Ramshorst, C.G. (author)
Great local products ‘within reach’, the title of this report, represents both the proposition of Rechtstreex as well as it is a play on words, with the final design of this report being a mobile application. This abstract provides a short summary, describing the problem situation, activities carried out, results found and an outline of the...
master thesis 2016
Searched for: department%3A%22Product%255C%2BInnovatie%255C%2BManagement%255C%2B%255C%2528PIM%255C%2529%22
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