Help Me Help You. Designing Support for Person-Product Collaboration

This thesis explores how to make appliances, such as thermostats, televisions and microwave ovens, easier to program. It does so by looking at person-product interaction as a type of collaborative planning dialogues. The user and product must âtalkâ to each other, engaging in a collaborative dialogue that can lead to a shared plan concerning...

Designing with precedents

Every year designers are challenged to generate new and unique product forms. Often, the design and form of previous products constitutes a basis for the generation of new ones. What role then do existing products play in the generation and development of new product forms? How can this role be influenced by means of new design techniques? And...