document

My move: A service design of moving experience for Ford commercial vehicle

Xu, X. (author)

This graduation project was initiated by ID StudioLab, in collaboration with Ford. The goals are to understand deeply about commercial vehicle users' needs especially by using contextmapping method and to design innovative service concept in the area of mobility. This project adopted double diamond service design process, including Discover,...

master thesis 2016

document

Renewed interaction experience and user interface for mobile storage systems

Rijken, M.J.W. (author)

Bruynzeel Storage Systems is a Dutch manufacturer of space saving solutions. Bruynzeel develops, manufactures, sells and maintains storage solutions for offices, archives, museums, libraries and warehouses. As a producer, consultant and installer, Bruynzeel Storage Systems is a market leader in the development of these systems. So what is mobile...

master thesis 2016

document

Mesh - A community-driven sharing platform

Bui, Q.A. (author)

Peerby is a platform which enables its users to borrow products from one another. The company is currently looking to find more opportunities for business. As such, the company intends to explore the possibilities of an ownerless product; one that can be shared without the need for active human intervention. Due to the nature of the platform,...

master thesis 2016

document

The development of a new product concept for induction stir-frying

Duijn, M.C.M. (author)

Two years ago, ATAG developed the Fusion Vulcano wok burner for stir-frying on gas. With this product, ATAG presents itself as cooking brand with a focus on cooking experience. ATAG wanted a similar product for stir-frying on induction, since there is no comparable solution for stir-frying on induction yet. ATAGs current induction wok hob lacks...

master thesis 2016

document

From Big Data to Quick Decisions: Redesigning the T3 Monitoring System to Support Paediatric Critical Care Clinicians in Decision Making

Thijssen, O.A. (author)

The department of Critical Care Medicine at SickKids Children’s Hospital is an ever changing environment. In the department’s units one finds the most vulnerable patients, surrounded with many monitoring devices, intravenous pumps and life support devices. Sudden changes in their physiological states require clinicians to make quick decisions...

master thesis 2015

document

Improving the gas station experience

Hoogeveen, W.J. (author)

A visit to a gas station is currently often chaotic and full of annoyances and anxiety. The customer at the pump in front of you is taking forever getting a coffee inside the shop, all pumps on the right side of your car are taken or your hands are getting greasy because there are no more plastic gloves in the dispenser. These are just a few...

master thesis 2015

document

How People’s Appreciation of Products Is Affected by Their Knowledge of the Designers’ Intentions

Da Silva Cardozo, O. (author), Crilly, N. (author), Hekkert, P.P.M. (author)

Products result from processes that are guided by designers’ intentions for what the products should be, what they should be like and what they should do. People might infer these intentions more or less accurately from the products’ form, or they might learn about them from a variety of sources such as advertisements and other marketing...

journal article 2015

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Designing a retail concept to make Lomography meaningful to its potential users

De Jonge, S. (author)

Lomography is one of the few brands left to produce and sell analogue cameras. New generations hardly ever experienced analogue cameras because their digital successors took over the market. It shows that potential customers do not understand what the brand is about and what it can mean to them. The stores do attract visitors, presumably because...

master thesis 2015

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A new perspective from the sofa: An application design for the future of television for RTL XL

Habets, L.W. (author)

This master thesis focusses on the future of television for RTL XL. RTL XL is the digital platform for RTL Nederland, a Dutch broadcasting company. The design anticipates on the future television viewing behaviour of the RTL (XL) user. In the anlaysis phase, first the company RTL (XL) was anlaysed, after which a context analysis was performed by...

master thesis 2015

document

Improving car passengers' comfort and experience by supporting the use of handheld devices

Van Veen, S.A.T. (author), Van Mastrigt, S. (author), Kamp, I. (author), Vink, P. (author)

BACKGROUND: There is a demand for interiors to support other activities in a car than controlling the vehicle. Currently, this is the case for the car passengers and – in the future – autonomous driving cars will also facilitate drivers to perform other activities. One of these activities is working with handheld devices. OBJECTIVE: Previous...

journal article 2014

document

Pleasantness and arousal in twenty-five positive emotions elicited by durable products

Ortíz Nicolás, J.C. (author), Aurisicchio, M. (author), Desmet, P.M.A. (author)

This study reports quantitative research into two basic dimensions of emotions: pleasantness and arousal. Fifty-nine participants evaluated these two dimensions for a set of twenty-five positive emotions in relation to human-product interactions. Three levels of arousal were iden- tified: ‘exciting’, ‘median’ and ‘calm’. Nine emotions were found...

conference paper 2014

document

An intuitive crew application for KLM

De Winter, E.M. (author)

In December 2013, the flag carrier airline of the Netherlands, the Koninklijke Luchtvaart Maatschappij N.V. (KLM) approached the TU Delft with an outline for a graduation project. KLM set out the goal to develop an intuitive crew application for their pilots and cabin attendants to fulfill all their non-operational information needs. Furthermore...

master thesis 2014

document

Designing the interactions between a light therapy device and users who suffer from wrist pain

Leung, J.C.H. (author)

Wrist pain is a common complaint. In the Netherlands the prevalence of hand and wrist complaints is estimated at 125 per 1000 persons. Wrist pain can occur suddenly due to traumatic accidents such as a fall but can also be developed more slowly over a long period of time, leading to chronic pain. The effects of wrist pain on people can be...

master thesis 2014

document

Facilitating the take-up of new HCI practices: A 'diffusion of innovations'

Vermeeren, A.P.O.S. (author), Cockton, G. (author)

The workshop Made for Sharing: HCI Stories of Transfer, Triumph & Tragedy focuses on collecting cases in which practitioners have used their HCI methods in new contexts. For analyzing the collected body of cases we propose to apply a framework inspired by the Diffusion of Innovations approach which focuses on what facilitates the adoption, re...

conference paper 2013

document

LikeChinese-Breaking the Ice in Learning Chinese

Hao, C. (author)

The Chinese language is increasingly getting global attention due to the rapid development, especially the huge growth of the consumers markets in China. However, for the majority of western people, the Chinese language, especially the Chinese symbol: characters are something that is interesting but unreachable. From the designer’s experience,...

master thesis 2013

document

In Reach: Designing a head up display for a safe and undemanding driving experience

Ganguly, A. (author)

With advancing technologies, drivers face dealing with an increasing number of features and controls in the vehicle. Menu-based interfaces engage the driver and take the focus away from the main task of driving. However, drivers need to access information and carry out tasks in order to get to their destination safely, comfortably and...

master thesis 2013

document

How to integrate UX research in an Agile process

Studer, M. (author)

Problem Statement The most standard used process for developing software is currently Agile. Agile splits up the design process in so called two week “sprints” thereby making this process fast and efficient for developers. But current methods of usertesting don’t fit with this fast-paced process as, they are time consuming and too extensive....

master thesis 2013

document

How users experience great products

Ortiz Nicolas, J.C. (author), Aurisicchio, M. (author), Desmet, P.M.A. (author)

This study reports qualitative research about how users experience great products. Eighteen interviews were conducted in which participants were asked to bring along a ‘great’ product that they own. During the interviews participants explained why they consider a product great and how they experience it. The experiences were categorised in two...

conference paper 2013

document

WOWK: Design of a product to provide better control for Chinese stir-frying

Zhang, Y. (author)

This report described the process and results of an Integrated Product Design graduation project that was carried out in the Human Interaction & Experience department of Philips Research Eindhoven. The design process has resulted in a product concept that provides homemade stir-frying by applying induction heating technology. The target market...

master thesis 2013

document

Interplay between user experience evaluation and system development: State of the art

Law, E.L.C. (author), Abrahão, S. (author), Vermeeren, A.P.O.S. (author), Hvannberg, E.T. (author)

User Experience (UX) is an emerging research area pertaining to as well as extending beyond the traditional usability. Issues in the realm of usability may be amplified in UX because of its larger scope. Four key non-orthogonal issues are: definition, modeling, method selection, and interplay between evaluation and development. Leveraging the...

conference paper 2012