Environmental impacts during the operational phase of residential buildings

To date, the focus in the field of sustainable building has been on new building design. However, existing residential buildings inflict great environmental burden through three causes: continuous energy consumption, regular building maintenance and replacements. This publication analyses and compares these three causes of environmental burden...

The purchasing of maintenance service delivery in the Dutch social housing sector: Optimising commodity strategies for delivering maintenance services to tenants

For housing associations, maintenance is an opportunity for high quality interaction with their tenants, and thus an opportunity for effectively influencing the quality of service delivery to tenants. Dutch housing associations have a market share of about one third of the entire Dutch housing stock. They spent around 2.8 billion euros a year on...