Searched for: faculty:"OTB"
(1 - 1 of 1)
document
Van Mossel, J.H. (author)
For housing associations, maintenance is an opportunity for high quality interaction with their tenants, and thus an opportunity for effectively influencing the quality of service delivery to tenants. Dutch housing associations have a market share of about one third of the entire Dutch housing stock. They spent around 2.8 billion euros a year on...
doctoral thesis 2008