Open data infrastructures: The design of an infrastructure to enhance the coordination of open data use

Governments and researchers traditionally focus on the publication of Open Government Data (OGD), whereas the actual use of the data is often neglected. Open data initiatives are often criticized for not realising the promoted benefits, yet only the use of OGD can result in these benefits. OGD use requires several actors, activities and tools;...

Participatory Demand-supply Systems

Introducing the notion of Participatory Demand-Supply (PDS) systems as socio-technical systems, this paper focuses on a new approach to coordinating demand and supply in dynamic environments. A participatory approach to demand and supply provides a new frame of reference for system design, for which the engagement of all stakeholders plays an...

Data Infrastructures for Asset Management Viewed as Complex Adaptive Systems

Data infrastructures represent information about physical reality. As reality changes, data infrastructures might also be subject to change. Researchers have increasingly approached physical infrastructures as being complex adaptive systems (CAS). Although physical infrastructures are often approached as CAS, the underlying data infrastructures...

Regulation of gas infrastructure expansion

The topic of this dissertation is the regulation of gas infrastructure expansion in the European Union (EU). While the gas market has been liberalised, the gas infrastructure has largely remained in the regulated domain. However, not necessarily all gas infrastructure facilities – such as gas storage facilities, LNG import terminals and certain...

Unravelling Interdependence: Coordinating Public-Private Service Networks

Governments aim to improve service delivery towards citizens and businesses. One of the main trends in this area is that organisations are increasingly trying to integrate service delivery by using information and communication technology (ICT). Service integration is necessary as individual service offerings are often just a part of a bigger...

Service Composition: A Method for Developing Compositions in a Multi-actor Context

A Framework for ICT-Supported Coordination in Crisis Response

Crisis response efforts often require coordinating a previously unknown adhocracy of agencies under time pressure. While current technologies that support coordination are successful for well-defined static process descriptions, they may fall short in the face of more complex and unpredictable scenarios, such as a crisis or emergency. Using...

Crisis response simulation combining discrete-event and agent-based modeling

This paper presents a crisis response simulation model architecture combining a discrete-event simulation (DES) environment for a crisis scenario with an agent-based model of the response organization. In multi-agent systems (MAS) as a computational organization, agents are modeled and implemented separately from the environmental model. We...

Realizing joined-up government: Dynamic capabilities and stage models for transformation

Joining up remains a high priority on the e-government agenda and requires extensive transformation. Stage models are predictable patterns which exist in the growth of organizations and unfold as discrete time periods that result in discontinuity and can help e-government development towards joined-up government. Although stage models may be...

Coordinating distributed work: Exploring situated coordination with gaming-simulation

Organizational work has become more and more distributed nowadays. Information and communication technologies (ICT) provide opportunities to improve coordination of distributed work, but in practice many organizations struggle with integrating new organizational structures, new work practices and ICT. In this dissertation we present a design...

Designing electronic intermediaries: An agent-based approach for designing interorganizational coordination mechanisms

Designing organizational coordination