Designing for the wellbeing of healthcare professionals: Using AI to reduce the administrative load of healthcare professionals & improve their job satisfaction

This thesis, titled "Designing for the Wellbeing of Healthcare Professionals: Using AI to Reduce the Administrative Load of Healthcare Professionals & Improve Their Job Satisfaction," explores the critical issue of healthcare professional wellbeing. It delves into the factors affecting their job satisfaction and the potential of artificial...

Deadly meals: The influence of personal and job factors on burnout and risky riding behaviours of food delivery motorcyclists

Food delivery riders are overrepresented in road crashes. Arguably, the increased risk experienced by food delivery riders is linked to the working conditions offered by the “gig economy”. Research is needed to fully understand the safety-related issues this vulnerable group of road users face daily and identify opportunities for counter...

How Fear of External Threats Plays Roles: An Examination of Supervisors’ Trait Anger, Abusive Supervision, Subordinate Burnout and CCB

In times of uncertainty, such as during COVID-19, many organizations experience profit decline, and employees develop a fear of external threats, such as organizational layoffs. However, most of the literature focuses on how people’s fear influences their well-being. Less is known about how employees’ fear of external threats influences their...

Social relations and diabetes: Creating a support system for people with diabetes

People with diabetes often show symptoms heavily associated with depression, but these symptoms are often caused by the burden of daily diabetes management. The negative feelings caused by this burden are defined as "diabetes burnout''. Some of these negative feelings are caused by social issues. People with diabetes often resort to online...

Impact of activity-based workplaces on burnout and engagement dimensions

Purpose: This paper aims to explore, which characteristics of activity-based offices are related to the position of workers on the burnout – engagement continuum. Design/methodology/approach: Literature review and an online survey amongst knowledge workers in the Netherlands, which provided data of 184 respondents from 14 organisations. The...

A Roadmap to the Future of Radiology Staff Resilience: Enhancing employee engagement of Millennials

With the introduction of the Quadruple Aim at Philips, healthcare staff experience is recognized as an important health system performance indicator. Engaged healthcare employees are related to retention, patient-centered care, high patient safety and improved quality of care provided. However, burnout seems to be a common phenomenon among...

Cynicism as mediating variable between leadership support and emotional burnout: Administrative support staff in Turkish universities

Studies in management and organization scholarship prefer to focus on personnel who constitute the core in institutions having bilateral employee status, academicians in the case of our research. Yet, organizational issues pertaining to administrative employees, as support personnel, seem understudied in the literature. Thus, in this study,...

Nourishing engineers’ self-management skills by means of a Product Service System to (re)connect body and mind

Contemporary professional life gives stress for granted; it is not just necessary but an essential part of our lives. Stress is not a problem in itself, without it, we wouldn't feel any motivation to improve our daily life; but when it starts to reach the limits of our tolerance, it can begin to affect our every day, making us feel sick, anxious...

Designing a game for online burnout therapy

This MSc. Thesis was a collaboration between the Delft University of Technology, the University of Amsterdam and Interapy. Interapy is a psycho-therapeutic institution successfully applying online burnout therapy. Their internet treatment only includes textual contact with their patients and they wanted to extend this contact with a game-based...