Design of a Decision-making Business Process for Transport Method Selection of Shell Chemicals: A Process Balancing Decarbonization, Cost and On-time Delivery Key Performance Indicators in Transporting Chemicals to the European Customers

This thesis project investigates the applicability of different sustainable transport methods for delivering chemical products to the European customers and a decision-making business process is derived from that. So, a set of representative lanes are selected to be involved in this project and the hauliers responsible for those lanes are asked...

Requirements Tracing in Agile Environments: A management-oriented approach: Developing a practical framework and roadmap to resolve the tensions of integrating requirements traceability in Agile environments

Scholars have studied for many years the challenges of integrating requirements traceability in Agile environments. The developed tools, frameworks, and models in the literature take a rather technical perspective on the problem. The scholars focus primarily on mechanisms that provide accurate and relevant information retrieval from the...

Resilient Logistics & Distribution System: A Conceptual framework for ABC

Today, Oil and gas industry is fulfilling the world’s energy need, but while doing so, it is also facing challenges due to volatile crude oil price and global warming concerns. This puts emphasis on cost optimization to increase the profit margin and avoid any cost leakages. The logistics and distribution domain always remained important for...

Blockchain Technology in Supply Chain: conceptual redesign of Crude Palm Oil's trading Business Process

Creating Synergies: A business process model for the development of Industrial Symbiosis: Combining theory and practice to identify the steps that a private facilitator should take to develop a regional Industrial Symbiosis network in the Netherlands.

Circular economy principles are gaining attention in the Netherlands. Industries, consumers and the Dutch government feel increased responsibility to tackle barriers to sustainable development. The government is increasing its investments to stimulate consumers to live more sustainably and companies that develop circular products are established...

Can Data from BIMs be Used as Input for a 3D Cadastre?

Much work has already been done on how a 3D Cadastre should best be developed. An inclusive information model, the Land Administration Model (LADM ISO 19152) has been developed to provide an international framework for how this can best be done. While this generic framework encompasses a wide range of eventualities, it does not prescribe the...

Can Data from BIMs be Used as Input for a 3D Cadastre?

Much work has already been done on how a 3D Cadastre should best be developed. An inclusive information model, the Land Administration Model (LADM ISO 19152) has been developed to provide an international framework for how this can best be done. While this generic framework encompasses a wide range of eventualities, it does not prescribe the...

Business Process Quality Computation: Computing Non-Functional Requirements to Improve Business Processes

Business process modelling is an important part of system design. When designing or redesigning a business process, stakeholders specify, negotiate, and agree on business requirements to be satisfied, including non-functional requirements that concern the quality of the business process. This thesis addresses the question of how to specify and...

Business Process Modelling for Measuring Quality

Business process modelling languages facilitate presentation, communication and analysis of business processes with different stakeholders. This paper proposes an approach that drives specification and measurement of quality requirements and in doing so relies on business process models as representations of business processes. The approach is...

Model Driven Development of Simulation Models: Defining and Transforming Conceptual Models into Simulation Models by Using Metamodels and Model Transformations

Modeling and simulation (M&S) is an effective method for analyzing and designing systems and it is of interest to scientists and engineers from all disciplines. This thesis proposes the application of a model driven software development approach throughout the whole set of M&S activities and it proposes a formal model driven development...

Streamlining cross departmental interactions of back office processes in financial services

Due to the increased competitive environment in the retail banking industry, customer satisfaction and efficient back office processes have become more important. Lean Six Sigma (LSS) is a management style that is focused on improving processes and increasing customer satisfaction. Discrete-Event Simulation (DES) is a method that is able to...

Business Process Simulation by Management Consultants? Introduction of a new approach for business process modeling and simulation by management consultants

Business process simulation (BPS) provides the possibility to simulate and evaluate the dynamic behavior of business processes, without directly influencing or changing the processes. The main problem is that developing a simulation model is considered to be difficult, time-consuming and expensive. For management consulting companies, BPS could...

Applying DEMO to Design a Generic Portal for Entrepreneurs in the Netherlands

Becoming an entrepreneur is always attractive but challenging. Consequently, it would be convenient to have a place where entrepreneurs can find enough support to turn their idea into real business. The Generic Portal for Entrepreneurs (Business Portal in short) has been a project using ICT to build this place. To develop this portal, choosing...