A doorstep pick-up service design for Valyuu: Unlock the ease and satisfaction of selling

Valyuu, a pre-owned digital device trading startup, currently faces the issue of losing customers during the order placement process. My task is to create a doorstep service tailored to their specific needs, aiming to streamline the seller's journey from order placement to getting the payment. Although doorstep service is not innovative in the...

Insights into the Circular (re)Design of Medical Wearbale Sensors

This thesis presents recommendations based on a case study focused on thecircular redesign of a wearable, single use medical device. The study addressesa knowledge gap by offering insights into the circular (re)design for products.The proposed (re)design of the system leads to a substantial reduction of CO2emissions, with...

Designing a sustainable transition in the MedTech industry: An analysis of the current challenges for the implementation of the circular economy on surgical devices like the single-use endocutter

This graduation project explored how the circular economy could be implemented for single-use surgical devices like the endocutter. Design for reprocessing appears to be the best strategy, but modular solutions should be considered when reprocessing the entire device is not feasible. The project followed a transition management approach; a...

Designing a washing machine for the service economy

Product Service Systems (PSSs) are considered to be a promising approach towards a sustainable, resource efficient economy (Tukker, A., 2015) (defined as ‘a mix of tangible products and intangible services designed and combined so that they are jointly capable of fulfilling final customer needs’ (Tukker, A. & Tischner, 2006)), because they...

A meaningful goodbye: Design a closure experience for iPhone users

When it comes to mobile devices, off-boarding is a less well-acknowledged part of the product lifecycle, the vocabularies around endings are deficient. Both consumers and companies, however, tend to overlook the importance of the EOU consumer experience and its impact on a transition towards a CE. Companies like to introduce ‘hello’ to new...

Design for circular service engagement: A strategic design for consumer product subscriptions by Bundles.

In this project, a service design approach is used to explore new value opportunities for consumers in a circular product subscription; based on the data that machines and consumers can give as input to a digital system. The analysis and design is focused on the wash machine PSS by Bundles,<br/>a Dutch company that commissioned this assignment....