Collecting lessons learned: How project-based organizations in the oil and gas industry learn from their projects

Project-based organizations collect lessons learned in order to improve the performance of projects. They aim to repeat successes by using positive lessons learned, and to avoid repeating negative experiences by using negative lessons learned. Cooke-Davies (2002) claimed that the ability to learn from past projects for future projects is a key...

Rethinking lessons learned processes

Lessons learned are one way to retain experience and knowledge in project-based organizations, helping them to prevent reinventin,g the wheel or to repeat past mistakes. However, there are several challenges that make these lessonts learned processes a challenging endeavor. These include capturing knowledge about project mai!Iagement, allowing...

An Approach for Asynchronous Awareness Support in Collaborative Non-Linear Storytelling

Workspace awareness support is mandatory for group support systems. It allows users not only to follow actions of others, but to understand and respond to any changes others make to the workspace. In this paper, we present a novel approach for asynchronous awareness support by offering different filters to retrieve relevant awareness information...

Utilizing verbally told stories for informal knowledge management

In knowledge management, the act of telling stories is utilized to capture and convey knowledge. Spoken language is the basis for telling stories. Collaborative audio-based storytelling uses the act of verbally telling stories in groups. In this paper, we explore how to utilize verbally told stories for informal knowledge management. To identify...