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Albers, N. (author), Hizli, B. (author), Scheltinga, Bouke (author), Meijer, Eline (author), Brinkman, W.P. (author)Goal-setting is often used in eHealth applications for behavior change as it motivates and helps to stay focused on a desired outcome. However, for goals to be effective, they need to meet criteria such as being specific, measurable, attainable, relevant and time-bound (SMART). Moreover, people need to be confident to reach their goal. We thus...journal article 2023
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Dwivedi, Yogesh K. (author), Kshetri, Nir (author), Hughes, Laurie (author), Balakrishnan, Janarthanan (author), Buhalis, Dimitrios (author), Dennehy, Denis (author), Dubey, Rameshwar (author), Janssen, M.F.W.H.A. (author)Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the potential for both positive and negative...journal article 2023
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Moilanen, Joonas (author), van Berkel, Niels (author), Visuri, Aku (author), Gadiraju, Ujwal (author), van der Maden, W.L.A. (author), Hosio, Simo (author)Good mental health is imperative for one’s wellbeing. While clinical mental disorder treatments exist, self-care is an essential aspect of mental health. This paper explores the use and perceived trust of conversational agents, chatbots, in the context of crowdsourced self-care through a between-subjects study (N = 80). One group used a...journal article 2023
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Albers, N. (author), Neerincx, M.A. (author), Aretz, N.L. (author), Ali, M. (author), Ekinci, A. (author), Brinkman, W.P. (author)Virtual coaches have the potential to address the low adherence common to eHealth applications for behavior change by, for example, providing motivational support. However, given the multitude of factors affecting users’ attitudes toward virtual coaches, more insights are needed on how such virtual coaches can be designed to affect these...conference paper 2023
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Nicenboim, I. (author), Venkat, Shruthi (author), Rustad, Neva Linn (author), Vardanyan, D. (author), Giaccardi, Elisa (author), Redström, Johan (author)Conversation Starters is a series of interactive prototypes that probe how to design explainable interactions with AI in everyday life. Taking a more-than-human approach, we explore how 'failures' could be transformed into opportunities for situated understandings of AI. We describe the process of designing fictional artifacts and scenarios...conference paper 2023
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Burger, Franziska (author)This thesis investigates how artificial intelligence can support e-mental health for depression, i.e. the delivery of treatment and prevention interventions for depression using technology. E-mental health for depression is a promising means for bridging the treatment gap since it addresses many of the barriers that prevent people in need of...doctoral thesis 2022
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Cromjongh, Robin (author)Police officers are exposed to many potentially traumatising and stressful situations, but they do not always find the right mental health help they need. In this thesis, conversational agent Robyn is developed to help officers keep an eye on their mental well-being and find help when needed. An evaluation approach is also presented. The...master thesis 2022
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Jung, Ji Youn (author)Research has shown how people anthropomorphize conversational agents (CA) and unconsciously bring their gender stereotypes into human-agent interaction. For this reason, there has been a long lasted dilemma on whether designers should design CAs that conform to or violate stereotypical expectations. Despite the urgency and importance of...master thesis 2022
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Omar Samir Abdelmoaty Mostafa Sheasha, Omar (author)A virtual coach, Sam, was created by the Perfect Fit project to aid users in establishing a foundation to stop smoking via the means of making them more physically active. Data from 500 users had been collected from them during stages which start with a pre-screening phase until a post-questionnaire phase. In the latter stage, they provided a...bachelor thesis 2022
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Aretz, Nadyne (author)The increase in health problems due to smoking or lack of physical activity has created the incentive to develop a virtual coach to help people with smoking cessation and increase physical activity. In this study, a mixed-methods analysis (thematic analysis, quantitative analysis, and a literature study) was carried out to find out what the...bachelor thesis 2022
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Ekinci, Arsen (author)As the awareness of the risks of smoking tobacco increased, usage declined as people started to attempt to quit smoking more. Currently, a wide variety of mobile health (mHealth) applications focused on smoking cessation exist, however users commonly quit these applications over time. In the case of Sam, a conversational agent that plays the...bachelor thesis 2022
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Ali, Mahira (author)Seeing the virtual coach as a friend is beneficial as it increases the motivation, confidence, and perseverance of the accompanying. Here, an investigation has taken place to what characteristics the virtual coach must possess to establish this friendly relationship. Thus, the main research question is: What are the reasons for seeing the...bachelor thesis 2022
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Eijkelkamp, Charlotte (author)A decrease in wellbeing worldwide due to the COVID-19 pandemic called for ways to assess wellbeing in a scalable and adequate manner. Conversational User Interfaces (CUIs) seem suitable, however, applying them optimally in certain contexts remains a challenge. This study aims to find ways to make CUIs more engaging and have a better experience...bachelor thesis 2022
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Hizli, Beyza (author)Lack of physical activity is one of the main risk factors for the development of cardiovascular diseases. Although most people are aware of the risks of this poor health behavior, they have a hard time improving this behavior. Goal-setting is an effective step in the process of changing behavior. It can motivate a person and help them to remain...master thesis 2022
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Grundmann, Sharon (author)Around the world, child helplines through their services provide a safe and confidential space for children to be heard and empowered. The Dutch Kindertelefoon is one of such helplines providing counselling services to children via call and chat all year round. In this thesis, we explore the design of a conversational agent for training...master thesis 2022
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- Albers, N. (author), Neerincx, M.A. (author), Penfornis, Kristell M. (author), Brinkman, W.P. (author) abstract 2022
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Albers, N. (author), Neerincx, M.A. (author), Penfornis, Kristell M. (author), Brinkman, W.P. (author)Background<br/>Despite their increasing prevalence and potential, eHealth applications for behavior change suffer from a lack of adherence and from dropout. Advances in virtual coach technology provide new opportunities to improve this. However, these applications still do not always offer what people need. We, therefore, need a better...journal article 2022
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Kaptein, F.C.A. (author), Kiefer, Bernd (author), Cully, Antoine (author), Celiktutan, Oya (author), Bierman, Bert (author), Rijgersberg-Peters, Rifca (author), Broekens, D.J. (author), Van Vught, Willeke (author), Van Bekkum, Michael (author), Demiris, Yiannis (author), Neerincx, M.A. (author)Making the transition to long-term interaction with social-robot systems has been identified as one of the main challenges in human-robot interaction. This article identifies four design principles to address this challenge and applies them in a real-world implementation: cloud-based robot control, a modular design, one common knowledge base...journal article 2022
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Jung, Ji Youn (author), Qiu, S. (author), Bozzon, A. (author), Gadiraju, Ujwal (author)Conversational agents are being widely adopted across several domains to serve a variety of purposes ranging from providing intelligent assistance to companionship. Recent literature has shown that users develop intuitive folk theories and a metaphorical understanding of conversational agents (CAs) due to the lack of a mental model of the...conference paper 2022
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Chen, P.Y. (author)This project proposes a different way of looking at AI alignment, namely by introducing AI Alignment Dialogues. We argue that alignment dialogues have a number of advantages in comparison to data-driven approaches, especially for behaviour support agents, which aim to support users in achieving their desired future behaviours rather than...conference paper 2022