Improving Employee Engagement: A Digital Design Proposition for FlyCo

Envisioning the future client-consultant relationship

The consulting industry is at the forefront of disruption (Parakala, 2015). Agile, more digital-driven competitors enter the consulting market (Nissen, 2017a, p. 33). Furthermore, clients are becoming more digital and seek more digital and agile consulting services. The company of this project, a professional service network, is part of this...